On this new episode of Overdue Finds, we have an exclusive interview with best-selling author and host of CBC's Under the Influence, Terry O'Reilly! You'll hear more about his event with us on September 29th called Customer Service IS Marketing, some of his favourite advertising campaigns he's worked on and what it was like to work with celebrities like Kiefer Sutherland & Bob Newhart.
Tickets for Terry O'Reilly: Customer Service IS Marketing are now available on Eventbrite. Superb customer service creates intense customer loyalty and fuels referrals. This talk helps individuals or organizations to create emotional connections with customers. This presentation includes inspiring stories from around the world, and examples of incredible and unexpected customer service ideas that you can implement immediately. 100% of funds raised will go directly towards Ready. Set. READ! EPL’s new program that delivers an age-appropriate book to a child’s home monthly from birth to five years of age.
If you liked our show, feel free to leave us a review or tell a friend about us! We'd also love to hear from you at podcast@epl.ca, or find us on Twitter by using #eplOverdueFinds.
83. Pop Culture Crafting
82. Best & Worst Parents in Pop Culture
81. Moana
80. Bridgerton
79. Best Movie Soundtracks
78. 1996 Pop Culture Time Capsule
77. 2021 Overdue Finds March Madness Preview
76. Tanya Talaga
75. Irshad Manji: Moral Courage for Messy Times
74. It's Not on Netflix
73. New Year's Resolutions
72. Best of 2020
71. Hallmark Christmas Movies
70. Schitt's Creek
69. The How To Festival
68. The Best of Halloween
Building NHL's Hub City
67. Interactive Storytelling
66. The Library is Open
65. Dungeons & Dragons
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Lit Society: Books and Drama
Ex Libris
Write The Book: Conversations on Craft
The Adventures of Sherlock Holmes
Frankenstein
Fresh Air
Myths and Legends