On this new episode of Overdue Finds, we have an exclusive interview with best-selling author and host of CBC's Under the Influence, Terry O'Reilly! You'll hear more about his event with us on September 29th called Customer Service IS Marketing, some of his favourite advertising campaigns he's worked on and what it was like to work with celebrities like Kiefer Sutherland & Bob Newhart.
Tickets for Terry O'Reilly: Customer Service IS Marketing are now available on Eventbrite. Superb customer service creates intense customer loyalty and fuels referrals. This talk helps individuals or organizations to create emotional connections with customers. This presentation includes inspiring stories from around the world, and examples of incredible and unexpected customer service ideas that you can implement immediately. 100% of funds raised will go directly towards Ready. Set. READ! EPL’s new program that delivers an age-appropriate book to a child’s home monthly from birth to five years of age.
If you liked our show, feel free to leave us a review or tell a friend about us! We'd also love to hear from you at podcast@epl.ca, or find us on Twitter by using #eplOverdueFinds.
102. Banned Books
101. #BookTok
100. The Golden Girls
99. Best of 2021
98. It's A Wonderful Life
97. Lord of the Rings
Writing Video Games
96. ABBA
95. Freaky Friday
94. Michael Landsberg Interview
93. Thanksgiving
92. Political Thrillers
90. Even More Kids Pop Culture Confessions
89. Sci-Fi Books
88. Sports Movies
87. Degrassi
86. Best Canadian Music
85. While You Wait
84. Indigenous Reads
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Myths and Legends