On this new episode of Overdue Finds, we have an exclusive interview with best-selling author and host of CBC's Under the Influence, Terry O'Reilly! You'll hear more about his event with us on September 29th called Customer Service IS Marketing, some of his favourite advertising campaigns he's worked on and what it was like to work with celebrities like Kiefer Sutherland & Bob Newhart.
Tickets for Terry O'Reilly: Customer Service IS Marketing are now available on Eventbrite. Superb customer service creates intense customer loyalty and fuels referrals. This talk helps individuals or organizations to create emotional connections with customers. This presentation includes inspiring stories from around the world, and examples of incredible and unexpected customer service ideas that you can implement immediately. 100% of funds raised will go directly towards Ready. Set. READ! EPL’s new program that delivers an age-appropriate book to a child’s home monthly from birth to five years of age.
If you liked our show, feel free to leave us a review or tell a friend about us! We'd also love to hear from you at podcast@epl.ca, or find us on Twitter by using #eplOverdueFinds.
28 Pop Culture Poetry
BONUS Episode 4 - EPL March Madness Recap
27 Capital City Records Vinyl
26 Let's Plan an Event!
25 Overdue Finds March Madness
24 Romance is for Everyone
23 Ask Pilar!
22 Children's Picture Books Are Where It's At
21 Best of 2018
20 Where's My Hoverboard?
19 Surviving the Holidays
18 Let's Go Exploring with Michael Hingston
17 The Evolution of Archie
Bonus Episode 3 - Comic Expo Interviews with Amy Chu and Jenn St-Onge
16 Books to Film: Halloween Edition
Bonus Episode 2 - Comic Expo Interviews with Vic Malhotra and Kyle Charles
15 Back in Shepherds' Time
Bonus Episode 1 - Comic Expo interviews with Courtney Loberg & Jeff Martin
14 A Podcast About Podcasts
13 Karaoke Ballads & Spelling Bees
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Ex Libris
Write The Book: Conversations on Craft
Frankenstein
The Story of Mankind
Fresh Air
Myths and Legends