Businesses that Care Podcast (formerly Mere Mortals Unite)
Business:Management
Empathy, Life Skills, Compassion, Soft Skills
Episode 065 Developing Empathy and Other Life Skills with Bob Burg
URL: http://www.julieannsullivan.com/clarity-focus-joe-calloway/
I can hardly believe that I have Bob Burg on the show today! We’re talking today about those soft skills that are so difficult to teach. You know what soft skills are, right? It’s those personal attributes that enable someone to interact effectively and harmoniously with other people. Attributes like kindness, compassion, caring, giving, and the main one we are focusing on today - empathy. These skills are hard to teach, but there are ways you can improve them and most of the time, it starts with forgetting about yourself and focusing on other people! See how easy this is gonig to be?
These “soft” skills in life are really essential to maintaining good relationships throughout life, including empathy. Bob is gifted in teaching how to focus on real empathy and helping us be better people. You don’t want to miss this inspiring conversation, so join us!
Bio: Bob Burg is a sought-after speaker at company leadership and sales conferences sharing the platform with everyone from today’s business leaders and broadcast personalities to even a former U.S. President.
Bob is the author of a number of books on sales, marketing and influence, with total book sales of well over a million copies. His book, The Go-Giver, coauthored with John David Mann has sold over half a million copies and it has been translated into 21 languages. It has been released in a new, expanded edition, with a foreword by Huffington Post founder and publisher, Arianna Huffington.
Bob is an advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. He is also an unapologetic animal fanatic, and serves on the Board of Trustees of Furry Friends Adoption & Clinic in his town of Jupiter, Florida.
You’ll discover:
Bob’s superpower: A well-developed sense of empathy Why empathy is a beneficial skill in business and in personal lives How empathy factors into sales The great need to understand people From Me-focused to Others-focused What trust really is (from Simon Sinek’s book) What people will do when they feel cared for Soft skills that are vitally important The #1 People Skill: a highly developed and authentic interest in the other person Why these skills have become important to companies Bob shares a favorite story about empathy How empathy adds to your business bottom line The Noble Purpose Why we should treat people with kindness, respect, and empathy Empathy—understanding and identifying with how another person feels Pay attention and see deeper behind someone’s words How to practice showing empathy
Interview Links & Other Resources
www.TheGoGiver.com
The Go Giver - Bob Burg
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Leading With Noble Purpose by Lisa McLeod
Leaders Eat Last by Simon Sinek
Humans are Underrated by Geoff Colvin
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