Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Wingman. The No. 2. The Second-in-Command – all of these terms describe the Chief Operating Officer (COO). When Bill Shepard pivoted from a 25+ year tenure in the C-suite to independent consulting, he couldn’t find a supportive group of COOs. So he started his own. 15 years later, The COO Forum boasts 35 chapters and 18k members in their online group. In this episode, Bill describes the three areas that drive businesses forward, debunks myths about COOs, and defines the role COOs play in driving execution.
212: Scale Tales | Ep. 212: Ripple Effect – Liz Bloomfield Explains the Power of Storytelling to Maximize Social Impact
211: Scale Tales | Web 2.0 – How Darrell Evans and His Team Scaled an Auto Body Shop with Digital Marketing
210: Scale Tales | Uncharted Territory – How Marianne Rutz Grew a Retail Company’s Revenue Through Excellent Customer Support
209: Scale Tales | From Fail to Scale to Sell - How Curt Anderson Grew and Sold an e-Commerce Floral Company
208: The Top 12 | How to Streamline Repetitive Tasks with Robotic Process Automation (RPA) featuring Dean Hamilton
207: The Top 12 | What is EOS and How Does it Lead to Operational Excellence? Lynda Martin Explains
206: The Top 12 | The Toyota Way for Achieving Operational Excellence with Dr. Jeffrey K. Liker
205: The Top 12 | How Amal Hassan Scaled Outsource Global into Africa's Top BPO Provider
204: The Top 12 | How to Uncover Root Causes of Chaotic Growth with Lauren Hisey
203: The Top 12 | Business Infrastructure Lessons I Learned in Cuba with Alicia Butler Pierre
202: The Top 12 How to Create an Operational Excellence Culture in a Tech Startup with Hassan Dantata
201: The Top 12 | How to Scale Your Personal Brand & Become a Recognized Expert - Tips from Dorie Clark
200th Episode! Meet the Business Infrastructure Podcast Team + Special Guest, Jared Easley
199: The Top 12 | Mohammad Ali Ajlouni Shares Everything You Need to Know About COOs
198: The Top 12 | My Business is Small...Why Does It Need Business Infrastructure? Alicia Butler Pierre Explains.
197: The Top 12 | What is Six Sigma Operational Excellence Dr. Frank Barsi
196: The Top 12 | What is a COO? Maria Jones Explains
195: Backstage | How We Made the Business Infrastructure Audio Masterclass
194: How to Create a Business Process Manual
193: How to Create a Work Space Logistics Plan for Flourishing Small Businesses
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