The Kanesh Archive, a 4,000 year old collection of tablets discovered in Northern Iraq, reveals that customer service is nothing new. Over 4 millenniums ago, textile merchants would keep records of their sales transactions and customer details! In this eye-opening conversation, we welcome Harvard professor, Gojko Barjamovic, and his partner, Agnete, who reveal that these ancient clay records include orders, detailed feedback and requests, and even expense reports for the traveling salesmen! Who knew Quickbooks (or other software) had a great-great-great grandparent?
Michelle Zauner on Grief, Fame and Finding Her Voice
Closing the Deal: Women in Sales
Net Zero Trailblazers: A Conversation with Meaghan Atkinson, Director of Sustainability & Regulatory Affairs at Crowley
Net Zero Trailblazers: A Conversation with Jim Gowen, SVP Global Supply Chain and Chief Sustainability Officer for Verizon
Eric Ripert: How A Top Chef Stays Zen In The Kitchen
Gloria Steinhem: Breaking Barriers for Women’s Rights
NYT Bestselling Author & Educator Jessica Lahey Discusses How a Child’s Failures Lead to Self-Reliance
Seth Godin and Brian Solis: How to Better Connect to Your Customers
Can Cities Be Sustainable? A Discussion with Kiran Bhatraju and Maisie Hughes
Parker Harris: Salesforce Co-founder and CTO Previews Trailblazer DX 2022
Pulitzer Prize Winning Journalist Elizabeth Kolbert: Can We Change Nature to Save It?
Internet Security and Building Trust: A Conversation with Taher Elgamal
Debiasing AI: Training Machines for Good with Jacob Ward and Kathy Baxter
Taking Control of Your Finances with Sallie Krawcheck
Bridging Human Gaps in Healthcare with Data and A.I. - with Mark Bertolini, former Aetna CEO, and Salesforce EVP, LaShonda Anderson-Williams
How to Solve the Trust Crisis: A Conversation with Helene Foulkes and Rudy Cline-Thomas
The Unstoppable Mike Schultz: A Conversation with a Two Time Paralympic Medalist and World Champion
How U.S. Olympic Champion Shaun White Built His Brand
Getting Back To Pre-Pandemic Normal: A Conversation with Dr. Leana Wen
The Case for Data-Driven Sustainability: A Conversation with Carolina Leonhardt and Patrick Flynn
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