This week we catch up with Jeff Pfeifer and Serena Wellen from LexisNexis to discuss the rapid development of AI tools for the legal industry over the past year. Pfeifer and Wellen give us an insider’s view of what it took to bring their Lexis+ AI tool to the market and the balance between speed to market and getting solid customer guidance on what they need in a legal-focused Generative AI tool. Between the initial version released to a select group of customers and the current version, the product grew from an open-ended chat interface into more of a guided resource that helps users on creating and following up on prompts. As with most AI tools created in the past year, there is still more potential as more and more customers use it and give critical feedback along the way.
In addition to Lexis+ AI, LexisNexis has now launched two additional AI products - Lexis Snapshot and Lexis Create. Lexis Snapshot summarizes legal complaints to help firms monitor litigation. Lexis Create brings AI capabilities directly into Microsoft Word to assist with drafting and research while lawyers are working on documents. The goal is to embed insights where lawyers are actually doing their work rather than separate AI tools.
While the focus of the initial Generative AI tools from LexisNexis were focused on the US market, Serena Wellen and her team are busy expanding that to more of an international reach. This requires adapting the models, content, and interface to different languages and legal systems. This is complex undertaking, but Wellen discusses how LexisNexis has content and editors around the world to help customize the tools. Surprisingly, desired use cases are fairly consistent globally - both simple legal tasks as well as more advanced legal research and drafting.
Greg Lambert brings up a recent LinkedIn discussion that he had with Microsoft’s Jason Barnwell, where Barnwell told him that today’s version of Generative AI tools are “the worst these things will ever be.” In response, Pfeifer says that LexisNexis is focused on continuously improving answer quality to build trust and prove the value of AI to skeptical lawyers. LexisNexis is leveraging relationships with companies like Microsoft to reinforce the stability and progress being made.
Wellen and Pfeifer look into the future and predicted that AI assistants will become highly personalized to individual lawyers. AI agents will also proliferate across platforms to help automate tasks and workflows. Law firms will likely accelerate their adoption of AI tools based on rising expectations and demands from corporate legal departments to work more efficiently.
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Music: Jerry David DeCicca
Transcript
The Mission: Eliminate Systemic Racism in the Legal System - LexisNexis' Ronda Bazley Moore (TGIR Ep. 179)
An Overview of the 2022 Partner Compensation Survey with Law360's Craig Savitzky and MLA's Jeffrey Lowe (TGIR Ep. 178)
It's Not Legal Technology That's the Problem… It's the Culture - ALM's Tomek Jankowski (TGIR Ep. 177)
Preparing for the Legal Team of the Future - Adam Curphey (TGIR Ep. 176)
What Does a Post-Pandemic Conference Look Like? Martha Breil on ILTACon (TGIR Ep.175)
A Data Diva and Two Geeks Talk Data Privacy - Debbie Reynolds
Intentional Leadership is about Owning Your Purpose - HBR's Axelle Flemming
The Future of Legal Innovation Will Be Built In By Design - Olga Mack
Teaching (and Pressuring) Law Professors to Teach Technology - Katie Brown
11 Steps Law Firms Can Take to Stop "Women Leaving Law" - Laura Leopard
Increased Revenue, Profits, and Efficiencies through "Smarter Collaboration" - Dr. Heidi Gardner
Aliza Shatzman - Turning a Horrible Judicial Clerkship Experience into the Legal Accountability Project
HyperDraft's Tony Thai and Sean Greaney - The Compatibility of BigLaw and Innovative Lawyers
Leading with Love as a Business Strategy with Jeff Ma and Frank Danna
Engineering Serendipity with The Houston Ion's Joey Sanchez
Diane Rodriguez and Beth Adelman on AALL's Preparation for an In-Person Denver Conference
Peter Baumann: There is So Much Value In Your Data… Once You Control the Risks
Law360's Kerry Benn on 2022 Summer Associate Preferences, Challenges, and Options
Colin McCarthy of Legal Operators on Building a LegalOps Community
Sonja Ebron and Ed Walters Collaborate on Courtroom5 and Fastcase to Help Pro Se Litigants Access Justice
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