How Southwest Airlines ✈️ is taking CX to new heights | Southwest Airlines, VP of Inflight Operations, Sonya Lacore
SPECIAL: Let's end survey hell and make feedback delightful! | RateIt, Founder & CEO, Michael Momsen
Three crucial tips to creating a great culture | Culture Amp, Director of Customer Success and Support, Steve Hopkins
How to build a powerful sales team 📈 that’s also customer-centric | Winning By Design, Founder, Jacco vanderKooij
What do B2B customers actually value? | Bain & Company, Partner, Eric Almquist
Three crucial Customer Success tips to ensure customer loyalty | Winning By Design, Managing Partner, Dominique Levin
How to handle complaints like a pro | Telephone Doctor, President, Nancy Friedman
Nordstrom's secret for incredible retail growth in the digital age | The Nordstrom Way, Author, Robert Spector
How to break the rules for better results! | Customer Experience Rockstar, James Dodkins (Part 2)
How to create ROCKSTAR CX 🎸⭐🤘 | Customer Experience Rockstar, James Dodkins (Part 1)
How to manage CX in a crisis | Volkswagen Group Australia, Chief Customer Officer, Jason Bradshaw
Customer loyalty programs… do they actually work? | Customology, General Manager, Michael Barnard
How to create a customer journey map in 6 steps | CX Journey, Founder and CEO, Annette Franz
The secret to hiring great people | Sunlite Mitre 10, Managing Director, Steven Czeiger
Your questions answered by the godmother of CX! | Customer Bliss, Founder and CEO, Jeanne Bliss (Part 2)
The single question that will revolutionise your CX! | Customer Bliss, Founder and CEO, Jeanne Bliss (Part 1)
Service blueprints: the document to end all CX nightmares! | NBN Co, Senior CX Design Lead, Janine Pawson
Improve your CX 10x with these hacks from a CX PRO | Customer Experience Professional, Dan Fine
What is Design Thinking? And how can you apply it right away! | Product Leader, Designer and Instructor, Milly Schmidt
CX lessons from big pharma: "Educate, don't sell." | Parry Branding Group, President and Chief Branding Officer, Vince Parry
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Right About Now with Ryan Alford
The Marketing Secrets Show
The Agile Brand™ with Greg Kihlstrom
B2B Agility™ with Greg Kihlström
The Goal Digger Podcast