Stephanie Mercado is CEO of the National Association for Healthcare Quality (NAHQ), whose mission is to prepare a coordinated, competent workforce to lead and advance healthcare quality across the continuum of healthcare. They believe that workforce readiness and healthcare quality competencies are key to achieving quality, safety, equity, and value in healthcare.
In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Stephanie about NAHQ certifications, competency frameworks, and their solutions-based approach to building their learning portfolio. They also discuss workforce development, partnerships with employers in academia, and the value in asking, “If your organization ceased to exist tomorrow, would anyone start the organization again and why?”
Full show notes and a transcript are available at https://www.leadinglearning.com/episode310.
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291: Beyond Content: Improving Your Presenters
290: Maturity, Learning, and Desired States
289: “With” Strategy Not “For” Strategy with Lowell Aplebaum
288: Relevant, Efficient, and Economical: Learning Touchstones with Ray Schroeder
287: Now's the Time: The Year That Is
286: Now's the Time: The Year That Was
285: Who and What: The Capacity Challenge
284: The Irresistible Episode—Now with Financial Modeling!
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282: Learning Diversification with Jim Obsitnik
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277: Evidence-Based Evaluation with Rob Brinkerhoff and Daniela Schroeter
276. Practice and Feedback: Evidence-Based Tools for Learning
275: Designing Content Scientifically with Ruth Colvin Clark and Myra Roldan
274: Needs, Wants, and Learning Science
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