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Kindness is the oil that takes the friction out of life. It can also be the difference between you and the competition.Â
Kathi and Mike share some real time stories about employees that have gone the extra mile, and in the process made themselves memorable. We also share some examples of what happens when poor management, lack of training and a culture that doesn’t put the customer first is left to its own devices.Â
In our music segment:
Metallica: Funeral For a Friend/Love Lies BleedingÂ
Ultravox: Reap The Wild Wind
Ultravox: Vienna (Live Aid)
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Got a question? Email either of us!
Kathi: kathi@krusecontrolinc.com
Mike: mikethecarguy@outlook.com
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Episode 43: You Can’t Expect What You Don’t Inspect
Episode 42: The Car Business Doesn’t Need Car Bros™
Episode 41: Google and Facebook Ch-Ch-Ch-Changes
Episode 40: Humor is Not For Amateurs
Episode 39: Facebook Video Results from a Real Time Test
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