Amit is the co-founder and CEO of Richpanel - customer service platform for DTC brands on Shopify, Magento and WooCommerce.
Richpanel helps Ecommerce brands scale customer service without hiring more agents by automating more than 50% tickets through self-service.
The platform enables the CS team to become true revenue enablers and not just a back-end system.
Before co-founding Richpanel, Amit was operating a full-service E-commerce agency focussed on enterprise brands.
In This Conversation We Discuss:
Resources:
If you’re enjoying the show, we’d love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
Bonus Episode: Mapping Success: Ecommerce Transitions Done Right with Amandeep Singh
281 | Continuously Learning While Tuning Out the Noise | with Fiona Frills
280 | Balancing Product Functionality and Aesthetics | with Ryan Johnson
279 | The Impact of Word of Mouth for Product Growth | with Kevin Lavelle
Bonus Episode: Writing for People, Not Just Search Engines with Dale Bertrand
278 | Investing in Awareness Campaigns for Brand Visibility | with Nicole Goldberg
277 | The Real Goal: Building Something That Works | with Emma McIlroy
Bonus Episode: Redefining SEO: Content Engagement Over Keywords with Brent Peterson
276 | Maintaining Momentum: Staying in Motion & Scaling Up | with Kent Yoshimura
275 | The Power of Niche Markets: Finding Your Advantage | with Gustavo Sanchez
Bonus Episode: Capturing Referral Value: Turning Customers into Affiliates with Noah Tucker
274 | Building Authentic Connections in Celebrity Partnerships | with Karina Kogan
273 | Shifting To Full-Time Founder: Stability vs. Risk | with Shaina Rainford
Bonus Episode: AI Integration: Harnessing AI's Potential in Ecommerce with Ashu Dubey
272 | Strategic Vision: Planning Your Business Success | with Mussayab Ehtesham
271 | Investing in Commitment: How Subscriptions Drive Growth | with Brian Pedone
Bonus Episode: Strategic Ad Spend: Balancing Perfection with Progress with Jake Madoff
270 | Organic Affiliations for a Genuine Brand Storytelling | with Kiran Smith
269 | Revolutionizing Wellness Industry: The Apothecary Approach with Shizu Okusa - Honest Ecommerce Ep. 269 | with Shizu Okusa
Bonus Episode: The Power of Podcasting for Cost-Effective Branding with Mischa Zvegintzov
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
NABOR® TALKS
U.S Property Podcast
Aligned Money Show
The Ramsey Show
Planet Money