In this episode – available on Apple Podcasts and Google Podcasts – co-hosts Max Flight and Mary Kirby discuss the number one #PaxEx news story making headlines – the grounding of the entire world fleet of Boeing 737 MAX aircraft after the tragic crash of an Ethiopian Airlines Boeing 737 MAX 8 six minutes after takeoff from Addis Ababa, killing all 157 people on board.
After Mary breaks down the timeline of events that led to the United States’ decision to ground the MAX, after most countries had already done so, Max and Mary explain why, irrespective of the findings of the investigation of the Ethiopian Airlines Flight 302 crash, passenger fear and public perception is valid. An industry that ignores passenger fear does so at its peril.
Max and Mary also look at the Maneuvering Characteristics Augmentation System [MCAS] – the technology at the heart of the discussion around MAX safety - and consider whether the relationships between major US corporations and the FAA have grown too cozy.
Episode 014: Raising a Voice for Passenger Choice
Episode 013: Booze Fueled Behavior and Inflight Flavor
Episode 012: Passenger Restraints and Wi-Fi Complaints
Episode 011: Interiors Explosion and Loyalty Erosion
Episode 010: Tragic Disappearance and Media Perseverance
Episode 009: Low Cost and Costly Delays
Episode 008: Google Glass and Virgin Class
Episode 007: Seat Safety and Cyber Security
Episode 006: Gripes and Fights In-flight
Episode 005: #PaxEx Promises Promises
Episode 004: Travel Distribution Disruption
Episode 003: Surfing A Mega Merger Wave
Episode 002: Cabin Competition Heats Up
Episode 001: Inflight Connectivity Conundrum
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