Design thinking is a human-centered, flexible approach to solving big problems. And Carol Hamilton, principal and founder of Grace Social Sector Consulting, uses her background in organization development combined with her expertise in design thinking, to help nonprofits and associations solve those big problems to become more strategic, effective, and innovative.
In this episode of the Leading Learning Podcast, Celisa talks with Carol about the topic of design thinking, including what it is and how it can be used in the context of a learning business (drawing on Jeanne Liedtka’s four-question formulation: what is, what if, what wows, and what works).
They also discuss areas adjacent to design thinking, such as journey mapping and innovation, as well as what could be considered the opposite of design thinking—the sunsetting of products and services.
Full show notes available at https://www.leadinglearning.com/episode230.
We are grateful to our sponsor for this quarter, Web Courseworks:
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Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.
Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.
CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.
214: Innovation and Credit for Prior Learning with Louis Soares of ACE
213: Diving into Deeper Learning with Dr. Patti Shank
212: After Action Live Review
211: Opening the Door to Lifelong Learning with Grant Aldrich of OnlineDegree.com
210: Strategic Doing with Ed Morrison
209: The Art and Science of Effective Feedback
208: Never Stop Learning with Dr. Bradley Staats
207: Creating Conferences That Work with Adrian Segar
206: 5 Key Aspects of Getting a High Return on Your LMS Investment
205: Spanning Leadership and Learning with Dr. Wanda Wallace
204: A Human-Centered Approach to Technology and Learning with Kate O’Neill
203: 7 Metalearning Moves to Empower Lifelong Learning
202: Showing Your Work with Jane Bozarth
201: Learning Engineering and Data Analytics with Dr. Ellen Wagner
200: The Whys and Wheres of Leading Learning
199: The Surprising Truth About Human Behaviors and Learning with Daniel H. Pink
198: Leading Ultralearning with Scott H Young
197: Creating Leverage in the Learning Business
196: The Limitless Power of Credentials with Adrienne and Keith Segundo of Limitless ASR
195: Leading a Lifelong Learning Institute with Chris McLeod of OLLI
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