Design thinking is a human-centered, flexible approach to solving big problems. And Carol Hamilton, principal and founder of Grace Social Sector Consulting, uses her background in organization development combined with her expertise in design thinking, to help nonprofits and associations solve those big problems to become more strategic, effective, and innovative.
In this episode of the Leading Learning Podcast, Celisa talks with Carol about the topic of design thinking, including what it is and how it can be used in the context of a learning business (drawing on Jeanne Liedtka’s four-question formulation: what is, what if, what wows, and what works).
They also discuss areas adjacent to design thinking, such as journey mapping and innovation, as well as what could be considered the opposite of design thinking—the sunsetting of products and services.
Full show notes available at https://www.leadinglearning.com/episode230.
We are grateful to our sponsor for this quarter, Web Courseworks:
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Web Courseworks is a leading learning technologies and consulting company that is forging a path of innovation in the eLearning industry. The company’s experiences and expertise guide its partners to become the leading providers of education in their fields.
Web Courseworks channels organization learning efforts to deliver on the promise of revolutionary performance improvement.
CourseStage, the learning management system (LMS) from Web Courseworks, is built for organizations and professional development initiatives. It enables organizations to customize learning experiences, track users’ success, and make data-driven decisions. CourseStage LMS is designed specifically to handle continuing education and professional development activities for organizations who want to grow their learning business.
250: Turning the Lens on Leading Learning Listeners
249: The Upskilling Imperative with Shelley Osborne of Udemy
248: Off-Trail and Self-Directed Learning with Blake Boles
247: Transactional to Transformational with Micène Fontaine
246: 3 Conditions of Learner Engagement
245: The Indispensable Community with Richard Millington
244: E-Learning Uncovered with Diane Elkins
243: Revisiting the Learning Business Maturity Model
242: The Adaptation Advantage with Heather McGowan
241:The Truth in Learning, Leadership, and Motivation with Matthew Richter
240: Is E-learning Effective?
239: Creating Engaging Virtual Events with Arianna Rehak
238: Pioneering the Path to Connectivism, MOOCs, and Learning Analytics with George Siemens
237: Right Price, Right Now
236: Focusing on the Future of Learning with Arlene Pietranton of ASHA
235: Good Conflict, Selling in a Crisis, and Self-Care with Liz Kislik
234: Implications of the Current Moment for the Future of Online Learning
233: Building the Forever Transaction with Robbie Kellman Baxter
232: Generational Shifts and Alternative Credentials with Jim Fong of UPCEA
231: The Re-Trending of Social Learning
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