Businesses that Care Podcast (formerly Mere Mortals Unite)
Business:Management
communication, relationships, People Advantage, People Experts
Episode Title: Learn It, Then Live It - Betsy Allen-Manning and Tonya Spencer
URL: http://julieannsullivan.com/learn-live-betsy-allen-manning-tonya-spencer
Do you experience too much stress and conflict in your life? Would you like to communicate more easily and effectively with everybody, consistently? If so, listen in to Julie Ann interviewing Betsy Allen-Manning and Tonya Spencer, as they explain how we can “learn it, then live it” on this episode of Mere Mortals Unite.
Known as “The People Experts”, Smart and sassy Texans, Betsy and Tonya are known for their unparalleled and amusing 'dual keynotes' and training. They assist organizations with improving their relationship development and communication. They are the co-authors of The People Advantage.
Betsy and Tonya’s Bio: The People Experts, Betsy Allen-Manning and Tonya Spence, are and authors of "The People Advantage", and are known for their unique and entertaining ‘dual keynotes’ and training; helping organizations improve their communication and relationship development.
What you’ll hear in this episode:
The Super Power that they have to share. The benefits of using this Super Power. How their method can help you to be less stressful. Their four unspoken communication secrets. How they themselves stay focused on their path. How not delegating can cause stress. What they see conflict to actually be. How many people don't notice what's going on in communication. The question you can ask to eliminate 90% of stress and conflict while communicating with someone. Their Platinum Rule. What causes the 'disconnect' in communication. How their interactive book can help you. 4 areas that cause the most stress and conflict in most people's lives:Pacing- Some people are fast, some slow. Information needs- Some people have general information needs i.e. they want to cut to the chase and others have specific information needs i.e. they need details. Social interaction- There are outgoing people and there are reserved people. Some are task focused people, others are relationship-focused people
Interview Links & Other Resources
www.ThePeopleExperts.net
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Connect on LinkedIn
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Check out the blog
The People Advantage
Creating a Customer Service Culture – Southeastern Pennsylvania Transit Authority
Love with Full Intelligence - Nic Marks
Creating Fun as Business Culture – WithumSmith + Brown
Fire Up Your Brain - Julie “Brain Lady” Anderson
Talent Grooming
Slow to Anger, Quick to Forgive - Thom Singer
Developing Compassion & Empathy
Increasing Engagement in the Workplace
Be More, Do More, Have More - The Power of Significance - Tom Ziglar
Building Connection in the Workplace - Bristlecone Holdings
The Power of Resilience - Lauren Schieffer
How to Create an “Unleavable” Culture
Build Your Own Door and Stand Apart from the Rest
Listen Generously for Cultural Change
Build a Team that Loves to Work for YOU!
Customer Service: Switching the Mindset from Blame to Accountability
Best of 2016 - Meridith Powell
Best of 2016 - Joe Calloway
Best of 2016 - Maia Aziz
Best of 2016 - Lee Cockerell
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