Zachary Jedamzik is the Senior Change Manager at Stanley Black & Decker, Inc. Everyday he sees the need for change management and how important it is to a company. Zachary sits down with host Justin Lake to talk about the changes that frontline workers experience and how to better prepare them for all the changes.
Takeaways
Quote of the show
6:28 “As a frontline worker or as a maker, as a person just answering the phone, nobody's really taking our opinion on What we need to do our job, to help the customer. And at the end of the day, we're your first line of defense or first line of success with a customer. And we don't have the tools that we need because nobody really asked us. And I always found that really interesting.”
Links
Ways to Tune In:
Aligning Technology with Business - Frontline Innovators - Episode # 023
Getting Through the Change Cycle - Frontline Innovators - Episode # 022
Heroes within a Pandemic - Frontline Innovators - Episode # 21
The People Side of Change - Frontline Innovators - Episode # 20
The Workers are the Solution - Frontline Innovators - Episode # 19
Change Whiplash - Frontline Innovators - Episode # 18
Change Saturation - Frontline Innovators - Episode # 17
The Swinging Pendulum- Frontline Innovators - Episode # 16
Breaking In New Work Technology - Frontline Innovators - Episode #015
Mending the Learning Gap - Frontline Innovators - Episode # 14
Change: Inevitable, Not Easy - Frontline Innovators - Episode # 13
Making Change Work - Frontline Innovators - Episode # 12
Innovating for Successful Change - Frontline Innovators - Episode # 11
Creating Successful Teams - Frontline Innovators - Episode # 10
Sea of Change - Frontline Innovators - Episode # 9
Solving Disconnects - Frontline Innovators - Episode # 8
Putting it Together - Frontline Innovators - Episode # 7
Thinking Outside Four Walls - Frontline Innovators - Episode # 6
The Other Side of Modern - Frontline Innovators - Episode # 5
Understanding the Frontline Workforce - Frontline Innovators - Episode # 4
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