RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Business:Management
This month we’ve let Ian Jindal out of the studio, and he’s been on a road trip to Copenhagen. Ian was there to host a RetailCraft Dinner, where we bring together the people behind brands’ successes for an off-the-record evening of conversation. During the day, however, he visited two Danish-yet-global jewellery brands to see how they are delivering multichannel sales and experience.
First stop was the Georg Jensen HQ where Ian met with Will Lockie, the global head of e-commerce. Will showed Ian around the silversmiths workshops. Photos of the visit are linked below.
We then visited David Walmsley, recently appointed as chief digital and omnichannel director at Pandora.
The craft and product focus within both of these businesses is exceptional, and we learn from both David and Will some of the challenges and approaches of running a global operation.
Run time: 49 minutes.
Information:Will Lockie: https://www.linkedin.com/in/willlockie/
David Walmsley: https://www.linkedin.com/in/davidwalmsley0/
Ian Jindal: https://www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal
Recorded on location in London, UK at Spiritland Studios, and in Copenhagen at the offices of Georg Jensen and Pandora. Episode photo credit: Ian Jindal. Photograph of Will Lockie and a bust of Georg Jensen in their foyer, along with silversmiths’ hammers.
RetailCraft 29 - ”By no means stereotypical” - logistics, cannabis, data, pivots...
RetailCraft 28 - ”Unlearning, to relearn” - Greg Duce of Reckitt
RetailCraft 27 - ”Attainable and Sustainable” - Vanessa Barboni Hallik of Another Tomorrow
RetailCraft 26 - ”Let‘s get comfy” - Constanze Freienstein of Lands‘ End
RetailCraft 25 - "Never the same again" - Stephen Langford of Marks and Spencer
RetailCraft 24 - "Partners are a key part of our strategy" - Chris Conway of the Coop
RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea
RetailCraft 22 - "Circuitboards and Sofas" - Guy Magrath of RS Components and Graham Wilson of Sofology
RetailCraft 21 - "One-way and two-way doors" - Chris Poad, Managing Director, Online at Tesco PLC
RetailCraft 20 - "60,000 in 90 days" - Mark Wright of Fat Face and Murray Lambell of eBay UK
RetailCraft 19 - "Make your gran proud" - Lockdown with The Hut Group's Aaron Winsloe and AO.com CEO and Founder John Roberts
RetailCraft 18 - Lockdown with Gracia Amico of Pet Mate and Robin Phillips of The Watch Shop
RetailCraft 17 - Lockdown with Alexander Wang and De Bijenkorf
RetailCraft 16 - “Hard-nosed thinking” - M&S International and NRF from New York
RetailCraft 15 - "Awesome ordinary people" - Tula Skincare, Showfields and Eton Shirts
RetailCraft 14 - “We’re never monotone” - Fortnum & Mason and Liberty London
RetailCraft 13 - "Loyalty and desirability" - Harvey Nichols, Feelunique and The Watchshop
RetailCraft 12 - "Summer Bookclub" - Martin Newman, Natalie Berg, Miya Knights and Richard Hammond in the studio discussing their recent retail books
RetailCraft 11 - "Boots, Bags and Vintage" - Deckers Brands, Radley and Beyond Retro in the studio
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
HCI Leadership Revolution
Human Capital Leadership
The Power of Music Thinking
BusinessWISE
Business Wars