RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Business:Management
This month we’ve let Ian Jindal out of the studio, and he’s been on a road trip to Copenhagen. Ian was there to host a RetailCraft Dinner, where we bring together the people behind brands’ successes for an off-the-record evening of conversation. During the day, however, he visited two Danish-yet-global jewellery brands to see how they are delivering multichannel sales and experience.
First stop was the Georg Jensen HQ where Ian met with Will Lockie, the global head of e-commerce. Will showed Ian around the silversmiths workshops. Photos of the visit are linked below.
We then visited David Walmsley, recently appointed as chief digital and omnichannel director at Pandora.
The craft and product focus within both of these businesses is exceptional, and we learn from both David and Will some of the challenges and approaches of running a global operation.
Run time: 49 minutes.
Information:Will Lockie: https://www.linkedin.com/in/willlockie/
David Walmsley: https://www.linkedin.com/in/davidwalmsley0/
Ian Jindal: https://www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal
Recorded on location in London, UK at Spiritland Studios, and in Copenhagen at the offices of Georg Jensen and Pandora. Episode photo credit: Ian Jindal. Photograph of Will Lockie and a bust of Georg Jensen in their foyer, along with silversmiths’ hammers.
RetailCraft 49 - "Predicting the unpredictable" - in conversation with Radharaman Jha, VP Supply Chain at Flaconi
RetailCraft 48 - ”Activating a City” - in conversation with Juliet Scott-Croxford, President North America for Brompton Bicycle
RetailCraft 47 - ”3am Brew” - in conversation with Georgie Janion-Shaw, Founder, SISTIR
RetailCraft 46 - ”Really Different” - in conversation Kieron Smith, Digital Director of Blackwells, Waterstone and Wordery)
RetailCraft45 - ”Consumer moments” - in conversation with Ntola Obazee (Emma Bridgewater) and Raine Peak (New Look)
RetailCraft 44 - ”Find a fix for time” - in conversation with Paddy Earnshaw, Customer and Digital Director at B&Q
RetailCraft 43 - ”Marketing Machine” - In conversation with Tony Preedy, Managing Director at Fruugo.com, on the topic of globalised, localised commerce.
RetailCraft 42 - ”Details Matter” - retail and the arts - Ros Lawler and Zia Zareem-Slade
RetailCraft 41 - ”More of a Partner” - Molly Dobson of Currys Business
RetailCraft 40 - MyWardrobeHQ and Look Fabulous Forever
RetailCraft 39 - ”The Sneakerati” - Footasylum at NRF 2023
RetailCraft 38 - ”fits and shapes” - Hunkemöller at NRF 2023
RetailCraft 37 - ”three children in every garment” - Tern and Polarn O. Pyret
RetailCraft 36 - ”Discerning and Resourceful” - Jennifer North of Hobbycraft
RetailCraft 35 - ”Asset Management” - Ceanne Fernandes-Wong of Cocoon
RetailCraft 34 - ”Phenotype” - Andy Jayes of Fenwicks
RetailCraft 33 - ”The detail and the dream” - Camilla Henriksson of H&M
RetailCraft 32 - ”In the path of the customer” - Megan Maley of Zalando SE
RetailCraft 31 - ”Glass-box brands” - Provenance.org and Kingfisher PLC
RetailCraft 30 - ”Crisp in, Crisp out?” - Pepsico and Marks and Spencer
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