Tricia Taylor is the Senior Director, Corporate communications and change management at Coca-Cola Bottlers' Sales and Services. She knows how important change is to a company and also the importance of staying connected with those deskless workers. She sits down with host Justin Lake to talk about some of the biggest challenges facing frontline employees.
Takeaways
Quote of the show
1:11 “As a professional communicator, I cannot underemphasize the importance of our frontline workers, our deskless workers staying connected, and that means what information they want to receive, how they want to receive it and in what format they would like to receive that communication.”
Links
Ways to Tune In:
Aligning Technology with Business - Frontline Innovators - Episode # 023
Getting Through the Change Cycle - Frontline Innovators - Episode # 022
Heroes within a Pandemic - Frontline Innovators - Episode # 21
The People Side of Change - Frontline Innovators - Episode # 20
The Workers are the Solution - Frontline Innovators - Episode # 19
Change Whiplash - Frontline Innovators - Episode # 18
Change Saturation - Frontline Innovators - Episode # 17
The Swinging Pendulum- Frontline Innovators - Episode # 16
Breaking In New Work Technology - Frontline Innovators - Episode #015
Mending the Learning Gap - Frontline Innovators - Episode # 14
Change: Inevitable, Not Easy - Frontline Innovators - Episode # 13
Making Change Work - Frontline Innovators - Episode # 12
Innovating for Successful Change - Frontline Innovators - Episode # 11
Creating Successful Teams - Frontline Innovators - Episode # 10
Sea of Change - Frontline Innovators - Episode # 9
Solving Disconnects - Frontline Innovators - Episode # 8
Putting it Together - Frontline Innovators - Episode # 7
Thinking Outside Four Walls - Frontline Innovators - Episode # 6
The Other Side of Modern - Frontline Innovators - Episode # 5
Understanding the Frontline Workforce - Frontline Innovators - Episode # 4
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