If you have a dominant amount of your IT management practice coming from break/fix or reactive IT, then you should listen to this episode.
Break/fix vs managed services used to be a business choice amongst IT entrepreneurs. Today, it is less of a choice and more of an imperative. What is the role of the modern day break/fix company? Do these tech firms have a legitimate role to play in combating cyber crime, for example?
We will examine the break/fix provider, in detail, and provide some guidance on what you ought to do if you are still involved in reactive IT management.
Highlights:
OFAC Guidance on Ransomware Payments
Remote Work is Generating New Managed Services Opportunities
Are MSPs Responsible for their Vendors?
MSP Zone Interview with Chris McHale of SPK and Associates
Managed Services for Healthcare in 2020
Managing SaaS
Digital Transformation is Driving Managed Services
Where are Organizations Most Vulnerable to Cyberattack?
Safe Cyber Hygiene Through Managed Services Contracts
MSP Audit Myths
Understanding the Difference Between Security and Privacy Incidents
How One MSP Grew During the Pandemic
My Advice for Break-Fix Providers
Managed Services Mid-Year Review for 2020
Is Your MSP Practice Ready for the Pandemic Recovery?
Private Equity Moving on Managed Services & the Datto IPO Analysis
Defining the Amateur MSP
What does the MSPAlliance do for MSPs?
Can Insurance Companies Make Money with MSPs?
Monthly Agreements and MSP Valuations
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