The Government Huddle with Brian Chidester
Government
Charlotte S. Lee, the Industry Advisory Chair for Customer Experience at ACT-IAC and Strategic Lead for CX & Innovation at Granicus joins the show to discuss what type of mindshare she believes there is in government around CX and the growth that was catalyzed by the executive order around experience. We also talk about where the CX executive order fell short, some predictions for 2024 around experiences in government and tips for government leaders on how they can improve the service delivery today.
The One with the Digital Identity Experts
The One with the GovNavigators
The One with the Former Deputy Federal CIO
The One with the Socure Public Sector SVP
The One with the GSA ITC Acquisition Chief
The One with the WalkMe State and Local Strategist
The One with the Unconventional Guide to Success Hosts
The One with the Accenture Federal Chief Leadership Officer
The One with the Code for America Founder
The One with the Federal Generative AI Strategists
The One with the DoD Deputy CIO
The One with the UNC Women’s Soccer Coach
The One with the IBM Center for the Business of Government Leader
The One with the CDC CISO
The One with the TechTables Podcast Host
The One with the United Nations Cybersecurity Advisor
The One with the Dcode Public Policy Leader
The One with the CIA Innovation Chief
The One with the Former PA Congressman
The One with the CGI Federal SVP
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