The Government Huddle with Brian Chidester
Government
Charlotte S. Lee, the Industry Advisory Chair for Customer Experience at ACT-IAC and Strategic Lead for CX & Innovation at Granicus joins the show to discuss what type of mindshare she believes there is in government around CX and the growth that was catalyzed by the executive order around experience. We also talk about where the CX executive order fell short, some predictions for 2024 around experiences in government and tips for government leaders on how they can improve the service delivery today.
The One with the State of Texas CIO
The One with the Confidence & Mindset Coach
The One with the SLATE Research CEO
The One with the LMI Transformation Leader
The One with The Pulse of GovCon Co-Founders
The One with the Queensland Chief Digital Officer
The One with the Government of Ireland CIO
The One with the City of Los Angeles CSO
The One with the Government of Canada CIO
The One with the Genesys CX Strategist
The One with the GovTribe Co-Founder
The One with the Canalys Chief Analyst
The One with the Former NHL Defenseman
The One with the WalkMe VP
The One with the Former FCC CIO
The One with the WeWork Federal Chief
The One with the DISA Deputy Director
The One with the U.S. Veteran’s Affairs EX Leader
The One with the Adobe Government CX Evangelist
The One with the WHOOP Data Expert
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