The Yakking Show -Harmony YourPath To Wholeness
Health & Fitness
Richard Blank, CEO of costaricascallcenter.com talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.
Contact Richard at 1-888-21-6750, email ceo@costaricascallcenter.com
Website https://costaricascallcenter.com
The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com peter@theyakkingshow.com
https://karytechsolutions.com kathleen@theyakkingshow.com
Timeline
05:00 Adapting to a new culture
06:20 What makes Richard successful
09:40 Active Listening
12:30 Training at-home workers
14:00 Dealing with angry and upset callers
17:00 Dedicated Practice
20:50 Long lines & potholes
23:23 Phonetic micro expressions
28:47 Fortune favours the brave
30:01 Positive escalations
Jodi Williams - Bringing Comfort To the End Of Life - EP 205
Chuck Anderson - How to Monetize Your Podcast - EP 204
Premium Content Excerpt – Septemics Part 2 – Jim Marshall
Marketing Strategies For Challenging Times - Samantha Stone - E6
Tips on Scaling & Growing a Business - Sandee Rodriguez - EP 203
Consuela Munoz - Defeat SOS and get moving - EP 202
Find Out What’s Holding You Back - With Shiraz Baboo - EP 201
Finding the Antidote To Self Sabotage - Dr. Phiipl Agrios EP 200
Jackie Cote - Freedom Mentor, Speaker & RV Adventurist - EP 199
Robert Wilson - Founder - My Cowboy Wisdom - EP 198
How to Have Proper Posture at Work - Efrat Cohen EP 197
You Can Graduate Debt Free - Shellee Howard - EP 196
Carlton Brunton - The Power Of Video Marketing EP 195
Deborah Vick - Passionate Advocate For Marginalized Women - EP 194
Authenticity - Jackie Thomas Rewarding Business Relationships. EP 193
Connecting The Dots Backwards - Elona Lopari
Peak Performance Coach - Colleen Biggs EP 191
Linda Chinman Pollock - Aging in Place Safely - EP 190
Ron Reich Founder RLB Training & Development EP 189
Kyle Murtagh - Scottish Speaking Sensation - EP 188
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