The Yakking Show -Harmony YourPath To Wholeness
Health & Fitness
Richard Blank, CEO of costaricascallcenter.com talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.
Contact Richard at 1-888-21-6750, email ceo@costaricascallcenter.com
Website https://costaricascallcenter.com
The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com peter@theyakkingshow.com
https://karytechsolutions.com kathleen@theyakkingshow.com
Timeline
05:00 Adapting to a new culture
06:20 What makes Richard successful
09:40 Active Listening
12:30 Training at-home workers
14:00 Dealing with angry and upset callers
17:00 Dedicated Practice
20:50 Long lines & potholes
23:23 Phonetic micro expressions
28:47 Fortune favours the brave
30:01 Positive escalations
Amy Hager - Joyfully Implementing Strategies - EP 185
Dave Shulz - Combining Virtual & Actual For Exciting Golf EP 184
Doubling Sales in 3 Years - Karl Maier EP 183
Maxine Bernier - Leader - People’s Party of Canada -
Julie Accardo - Effective Marketing With Klaviyo - EP 181
Author John Manley - Much Ado About Corona EP 180
Let’s Get Organized - Gayle Gruenberg - EP 179
Guy Powell - The Marketing Machine Model - EP 178
Natalie Kehren - Intuitive Life Coach EP 177
Wayne Mullins - 3 C s of Design - EP 176
Breaking The Debt Pattern - Sarah Gage EP 174
What You Should Know about SEO- Brandon Leibowitz EP 173
Keri Cooper - Holistic Therapist Helping Troubled Teens - EP 171
The Evolution of Online Gaming & NFTs David Sterling - EP 170
Impact Driven Branding - Rich Kozak - EP 169
Swire Ho - Effective Promotions For Work-At-Home Clients EP 168
Brigitte Belton - Truck Driver to Political Candidate EP 175
Ken Cook - Strategy First Marketing - EP 167
Connie Oldenburger - Political Candidate For The People - EP 172
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