The Yakking Show -Harmony YourPath To Wholeness
Health & Fitness
Richard Blank, CEO of costaricascallcenter.com talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.
Contact Richard at 1-888-21-6750, email ceo@costaricascallcenter.com
Website https://costaricascallcenter.com
The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com peter@theyakkingshow.com
https://karytechsolutions.com kathleen@theyakkingshow.com
Timeline
05:00 Adapting to a new culture
06:20 What makes Richard successful
09:40 Active Listening
12:30 Training at-home workers
14:00 Dealing with angry and upset callers
17:00 Dedicated Practice
20:50 Long lines & potholes
23:23 Phonetic micro expressions
28:47 Fortune favours the brave
30:01 Positive escalations
Ashlee Sang Reveals How Values and Branding Can Have a Massive Impact - EP 223
Robert Wilson (Part 2) - Energy and Language - EP 222
Why A Book Will Build Your Personal Brand - Rebecca Vijay- EP 221
Discover How The Sales Flywheel increases Your Sales - EP 220
Jess Kotzer - Using Automations To Improve Workflow - EP 219
Work Less While Growing Your Business - EP 218
Business Growth & Survival Expert - Peter Christian - EP 217
Tiffany Cheng - Overcoming Self-Limiting Beliefs - EP 216
Wellness & Mindset Secrets For A Healthy Lifestyle EP-215
Why Your Brand Must Align With Your Strategy EP 214
How to Create Effective Marketing Videos - Chris Schwager EP 213
Sara Roach Lewis Inspires Women To Build Scalable businesses -EP 212
17 Types of Events to Accelerate Your Business - Shay Wheat - EP 211
Copy Or Content? Samantha Burmeister Knows The Difference - EP210
Discover The Power Of Storytelling - Seth Erickson - EP 208
Is Meditation Difficult? Tips From A Performance Mind Coach EP 209
Luke Nieuwland - Saving Golf Courses with Loyalty Programs & Software EP 207
The Sales Angel - Training Sales People To Actually Sell - EP 206
Jodi Williams - Bringing Comfort To the End Of Life - EP 205
Chuck Anderson - How to Monetize Your Podcast - EP 204
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