RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Business:Management
A half hour's discussion on the people behind the performance in multichannel retail.
Sarah Stagg, Director of Digital at The Rug Company, joins Ian Jindal in the studio, along with Martin Shaw, Head of Research at RetailX, Emma Herrod, Editor of InternetRetailing Magazine and Jamie Merrick, Director Industry Strategy and Insights at Salesforce.
We were keen to chat with Sarah having seen her work at Debenhams, then House of Fraser, and Sarah gave us an eye-opening view on the intricate, interesting and inspiring world of selling very expensive, desirable, custom rugs - online, in-store, and B2B custom - plus discussion how they are an innovation company.
Martin gives us the skinny on the newly-released 2018 European Top500 ranking of multichannel retailers and brands, the IREU 2018 (now available online and free to subscribers at
Emma Herrod looks at the online beauty sector, and in particular the trend of online-first brands opening stores.
38 minutes run-time.
Information:
Sarah Stagg: https://www.linkedin.com/in/sarah-stagg-9325bb15/
Jamie Merrick: https://www.linkedin.com/in/jamiemerrick/
Emma Herrod: https://www.linkedin.com/in/emma-herrod-5769472/
Ian Jindal: https://www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal
Recorded on location in London, UK at Spiritland Studios. Episode photo credit: Andy James.
We reference the IREU 2018 report and the March 2018 issue of InternetRetailing Magazine, with cover interviewee Savannah Sachs, (then) Managing Director, UK of Birchbox and now CEO of Tula.
https://internetretailing.net/ireu
https://internetretailing.net/magazine/internetretailing-magazine--march-2018
RetailCraft 29 - ”By no means stereotypical” - logistics, cannabis, data, pivots...
RetailCraft 28 - ”Unlearning, to relearn” - Greg Duce of Reckitt
RetailCraft 27 - ”Attainable and Sustainable” - Vanessa Barboni Hallik of Another Tomorrow
RetailCraft 26 - ”Let‘s get comfy” - Constanze Freienstein of Lands‘ End
RetailCraft 25 - "Never the same again" - Stephen Langford of Marks and Spencer
RetailCraft 24 - "Partners are a key part of our strategy" - Chris Conway of the Coop
RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea
RetailCraft 22 - "Circuitboards and Sofas" - Guy Magrath of RS Components and Graham Wilson of Sofology
RetailCraft 21 - "One-way and two-way doors" - Chris Poad, Managing Director, Online at Tesco PLC
RetailCraft 20 - "60,000 in 90 days" - Mark Wright of Fat Face and Murray Lambell of eBay UK
RetailCraft 19 - "Make your gran proud" - Lockdown with The Hut Group's Aaron Winsloe and AO.com CEO and Founder John Roberts
RetailCraft 18 - Lockdown with Gracia Amico of Pet Mate and Robin Phillips of The Watch Shop
RetailCraft 17 - Lockdown with Alexander Wang and De Bijenkorf
RetailCraft 16 - “Hard-nosed thinking” - M&S International and NRF from New York
RetailCraft 15 - "Awesome ordinary people" - Tula Skincare, Showfields and Eton Shirts
RetailCraft 14 - “We’re never monotone” - Fortnum & Mason and Liberty London
RetailCraft 13 - "Loyalty and desirability" - Harvey Nichols, Feelunique and The Watchshop
RetailCraft 12 - "Summer Bookclub" - Martin Newman, Natalie Berg, Miya Knights and Richard Hammond in the studio discussing their recent retail books
RetailCraft 11 - "Boots, Bags and Vintage" - Deckers Brands, Radley and Beyond Retro in the studio
RetailCraft 10 - “Danish Jewels” - visiting Georg Jensen and Pandora in Copenhagen, with Ian Jindal
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