I often hear MSPs talk about innovation: but what does that mean? To get one answer, I invited an MSP CEO to join me in a conversation about the innovation that goes into being an MSP, and the impact such innovation has on the business and customers. I was able to do just that when Jimmy Puckett, CEO of SPINEN, entered the MSP Zone.
Being innovative does mean customers need to come along for the ride. What if some customers don't want what you are creating? Getting rid of problem clients, particularly those clients who do not embrace managed services, is not always easy.
Jimmy and I spoke about why MSPs may want to fire their clients, particularly if they do not want to evolve as technology evolves. We talked about innovation in the managed services profession. We also discussed how MSPs rely on their vendor partners to continuously evolve and develop new technologies to help MSPs maintain success.
Highlights:
Bring Your Own Security - Is it Enough?
Should you Charge More for Managing Regulated Data?
Negotiating Public Cloud Agreements
Analysis of the New MSP Registration Law
RMM Legal Agreements - What MSPs Need to Know
Surviving Cyber Attacks: Data Breach Response, Ransomware Negotiation, and Other Tactics
It's Time to Rebalance your MSP Client Portfolio
RMM Security Strategies for MSPs
Solving the MSP Staffing Gap
MSP Are Still a Safe Bet for Investors
Do MSPs need certification if they don’t have a datacenter?
Flattening the Cyber Risk Curve
Application Whitelisting - the new standard for MSP security?
You've been breached. Now what?
Securing the New Remote Worker
The True Cost of Ransomware
Legal Tips for Dealing with MSP Clients During Pandemic
MSP Pricing Best Practices
IoT Managed Services...Coming Soon to an MSP Near You
MSP Loan Funding - Part 2
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