Episode 55 - Check In With Others
Check in with your customers, clients, colleagues, connections and constituents.
Check in with your friends and family, even complete strangers.
I recently had a ridiculously awesome breakfast at J&M Diner in Framingham, Massachusetts, with my wife, Barbara, my sister, Cathy, and my mom.
The food was delicious.
The service was impeccable.
While waiting to be seated, I noticed a sign for employees that reminded them to “check in with tables.” Underneath that line, it listed the following three questions…
How are you?
How's everything?
Can I get you anything else?
And then, in all caps with two asterisks on each side, was the word, “SMILES.”
What’s written on that sign is something ALL businesses and brands should heed.
All of us should be checking in with our tables, so to speak, in both our professional and personal lives.
We should always be asking people around us how they are doing and if we can help them in any way whatsoever.
That would be good for business.
That would be good for everyone in so many ways.
You. Me. All of us should take a cue from the people who work at J&M Diner and be kind, courteous, helpful and friendly.
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If I Were a Business or a Brand with the Budget
The Tree That Falls in the Woods
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Ubiquity, Frequency and Quality on Social Media
Satisfying Your Audience‘s Needs, Wants and Demands
Preach Like Chynna
Twitter Spaces, Customer Experience and More with Brian Hurst
The Four Ps of Marketing
Authenticity on Social Media
Jump on the Social Media Bandwagon Before It's Too Late
Marketing, Social Media, Healthcare and Teaching with James Gardner
Put More Emphasis on the Social in Social Media
Marketing is Every Employee's Job
PR and Corporate Communications with Maura FitzGerald
The Language of Global Marketing with Wendy Pease
The Free Offer Works Wonders
Marketing Isn't Difficult
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