In the audio-only version of this informal video hangout from Mark Finnern's departed treehouse, Finnern reflects with Jon Reed of diginomica on what he learned at SAP in the early days of building enterprise tribes. Now a consultant, Finnern explains why companies should be passionate about communities - not just for customers, but for competitive edge. Finnern also makes his case playfulness as a way of energizing companies and breaking down silos. The guys also discuss Finnern's keys to a successful enterprise communities, and where companies run into trouble. They move into the tricky territory of KPIs, and measuring the results of community investments. The podcast closes with Finnern's take on how SAP has handled community - and the SAP Mentors - after his departure. es, you can get Busting the Omnichannel on iTunes.
Growing your business with content - an interactive Podcamp presentation
FinancialForce Community Live - the podcast review
SAP UX from the inside out - Sam Yen on SAP Leonardo, design thinking and the challenges ahead
Enterprise UX as a change driver - live from #EUX17 with Sam Yen
Sapphire Now 2017 in review - disruption and being disrupted edition
Your tech keynote survival guide - a satirical riff with Brian Sommer
Acumatica '17 in review - cloud ERP gut check with Brian Sommer
Acumatica's Jon Roskill on cloud ERP, the multi-cloud, and Acumatica's direction
Hyperledger hacking and enterprise blockchain potentials - an informal chat
Talking IoT use cases, smart cities and security - with Mrinal Wadhwa
The SAP TechEd Review - Cloud and Devops with Dick Hirsch
HR tech review - problems in analytics and recruiting
Acumatica - reviewing their cloud ERP pursuits with Brian Sommer
SuccessConnect 2016 in review - pesky questions with Jarret Pazahanick
Brian Sommer on the radical future of finance - impact of big data and robotics
Robotics and jobs - what lies ahead, with Silicon Collar author Vinnie Mirchandani
The evolution of Infor - a cloudy chat with Brian Sommer
Inforum 2016 in review - with Vinnie Mirchandani
Cloud HCM from the field - bad vs good practices, SuccessFactors certification and more
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