In the audio-only version of this informal video hangout from Mark Finnern's departed treehouse, Finnern reflects with Jon Reed of diginomica on what he learned at SAP in the early days of building enterprise tribes. Now a consultant, Finnern explains why companies should be passionate about communities - not just for customers, but for competitive edge. Finnern also makes his case playfulness as a way of energizing companies and breaking down silos. The guys also discuss Finnern's keys to a successful enterprise communities, and where companies run into trouble. They move into the tricky territory of KPIs, and measuring the results of community investments. The podcast closes with Finnern's take on how SAP has handled community - and the SAP Mentors - after his departure. es, you can get Busting the Omnichannel on iTunes.
The problem of IoT security - a live discussion with Giesecke & Devrient
On digital transformation, the SAP user group perspective - with ASUG CEO Geoff Scott
Inside the evil plans of Steemit - a blockchain powered social media platform
Sapphire Now in Review - breaking it down with Dick Hirsch
Designing for consent, and AI chatbot myths - live with Caroline Sinders
Live views on enterprise security and encryption - with Mike Janke of Silent Circle
MongoDB's Kelly Stirman on database streaming, security, and the rapidly changing DB market
ZERO ad budgets and the brand zealots debate - with Joseph Jaffe
Talking enterprise buyers and digital change with Brian Sommer
Acumatica Summit - the cloud ERP review with Brian Sommer
The realities and potential of experience design - with Brian Solis
Talking white hat hacking, ERP and HANA security with Onapsis
Geoff Scott talks turkey on SAP, S/4HANA and DSAG
SAP TechEd 2015 in review - the Hirsch Reed chat - short version
Extended cut - can social customer service ease our CX pain?
Can social customer service ease our CX pain? Short version
Predictive analytics - field views with Julien Delvat
The rise of EPM and Predictive Analytics - with Gary Cokins
Talking Careers and Social Media Disillusionment with Vijayasankar
Analytics and IoT field views - with Vijay Vijayasankar
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