The StartUp to ScaleUp Game Plan
Business
Eric Friedrichsen is the CEO at Emburse - who humanize work by empowering business travelers, finance professionals and CFOs to eliminate manual, time-consuming tasks. Emburse has 14,000 customers for their AP and expense management solutions - from start-ups to global blue chips like Grant Thornton, Telefónica, Lufthansa and Toyota.
We explored Emburse's determination to create a culture of inclusion and diversity: "If we aren’t part of solving the problem we are perpetuating the problem!"
We discussed their core values "SEEIT": Sincerity, Empowerment, Empathy, Individuality, Teamwork and some of their specific D&I initiatives. For example, Emburse gave all employees a vacation & "personal reflection" day on Juneteenth – prompted by the George Floyd killing and concerns about systemic racism in society.
We also examined what it means to be a “customer-led” company – rather than a sales-led or product-led company.
And we discussed how Emburse was helping its employees cope with the stresses of 2020 - with an unlimited PTO policy and the rollout of Emburse Unplugged Days which are compulsory 1x a month for every employee and have even led to the growing reputation of their house band “The Bad Receipts”!
For more insights into Emburse check out https://www.emburse.com and for guidance on hiring world class leaders for B2B Saas startups and scaleups head over to https://alpinasearch.com
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