On today’s show, we interview Steve Macdonald, owner of high-end custom-home-builder, Patty Mac Inc. who shares with us his wisdom on entrepreneurship, management, and perseverance.
You will learn how Patty Mac has graduated from small, maintenance jobs to building million-dollar homes in a short span of time.
Back in college, admittedly, Steve was directionless and spent his days partying. Fortunately for him, he came he touch with Ryan who was running a thriving painting business with Student Works. Inspired by his friend, Steve also decided to go down the same path – a decision that set the tone for a brilliant career.
Looking back, Steve recalls how he learned the importance of stepping outside the comfort zone at Student Works.
After Student Works, Steve teamed up with his friend, Mike to start a property maintenance business. Over time, this business has evolved into a real estate design and development firm which clocked sales of $12 million last year.
So, what are some of the biggest reasons behind Patty Mac’s incredible growth?
One of the most important things that Steve attributes Patty Mac’s success to is stellar customer service. In fact, he shares how Patty Mac goes all out to ensure client happiness even if it means losing money on a job.
Additionally, Patty Mac has also invested in systems and processes so that the client can learn about the project status in real-time at the click of a button.
These efforts have paid off big time for them as Patty Mac generates 80% of their business through referrals.
Additionally, you will also learn how Patty Mac has managed to build and retain a dream team while ensuring a great team culture.
Running a capital-intensive business is a stressful experience, to say the least. And you also will get some excellent insights about managing cash flow and growth.
Tune in for some excellent insights!
What You Will Learn In This Show
Resources
Student Works
Chris Thomson LinkedIn
Chris’s Email
330 I Adel Jawhary | Mastering the Franchising Game
329 | Lucas Bonneau | The Power of a Single Opportunity
328 | John Armstrong | Insights and Lessons from an Early Leader in Our Business
327 | Michael Trites | Balancing School and Entrepreneurship
326 | Adam Coleman | A Journey of Entrepreneurial Inspiration and Success
325 | Jonathan Clarke | The Power of Persistence, Commitment and Vision
324 | Ian Shears | From Window Cleaner to Production Manager: Lessons in Leadership
323 | President’s Club Call | Organization and Business Structures
322 | Dan Sharp | Building a Great Place to Work
321 | Hailey McCoubrey | Running a Student Works Business in a Cottage Turf
320 | Dave Hanley | How to Become the Best Podcast Advertising Company
319 | Noah Propp | The Importance of Assuming Responsibility in Your Business
318 | Top Rookie Conversation | Alexander Rutenberg and Wil Brawn
317 | Paul Flick | How I Created a Multi-Million Multi-Service Franchise Company
316 | President’s Club Call
315 | William Chyz | How My Student Works Experience Helped Me Get My Dream Job in The Financial Industry
314 | Chris Mills | From Student Works to VP of Rented
313 | Simon Miller | Powerful Attributes for Leading a Successful Life
312 | Patrick Lalonde | Key Mindset Concepts That Will Lead You to Success
311 | Jonathan Suter | How to Ditch your Corporate Job and Actually Start a Business
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