On today’s show, we interview Steve Macdonald, owner of high-end custom-home-builder, Patty Mac Inc. who shares with us his wisdom on entrepreneurship, management, and perseverance.
You will learn how Patty Mac has graduated from small, maintenance jobs to building million-dollar homes in a short span of time.
Back in college, admittedly, Steve was directionless and spent his days partying. Fortunately for him, he came he touch with Ryan who was running a thriving painting business with Student Works. Inspired by his friend, Steve also decided to go down the same path – a decision that set the tone for a brilliant career.
Looking back, Steve recalls how he learned the importance of stepping outside the comfort zone at Student Works.
After Student Works, Steve teamed up with his friend, Mike to start a property maintenance business. Over time, this business has evolved into a real estate design and development firm which clocked sales of $12 million last year.
So, what are some of the biggest reasons behind Patty Mac’s incredible growth?
One of the most important things that Steve attributes Patty Mac’s success to is stellar customer service. In fact, he shares how Patty Mac goes all out to ensure client happiness even if it means losing money on a job.
Additionally, Patty Mac has also invested in systems and processes so that the client can learn about the project status in real-time at the click of a button.
These efforts have paid off big time for them as Patty Mac generates 80% of their business through referrals.
Additionally, you will also learn how Patty Mac has managed to build and retain a dream team while ensuring a great team culture.
Running a capital-intensive business is a stressful experience, to say the least. And you also will get some excellent insights about managing cash flow and growth.
Tune in for some excellent insights!
What You Will Learn In This Show
Resources
Student Works
Chris Thomson LinkedIn
Chris’s Email
310 | Luke Fenn and Devon Thomson | Inside The Student Works Management Program PART 4
309 | Amer Abu Shakra | The Six Rules of Success that Helped me Break the All-Time Sales Record at Student Works
308 | Josh Campbell | How To Launch Cutting-Edge Businesses and Exploit The First-Mover Advantage
307 | Garth Friesen | A Peek into the World of Investment Banking
306 | Patrick Lalonde | Integrity: The ONE Thing That Can Help Your Realize Your Biggest Goals
305 | Brett Bergmann | Lighting Up 140,000 Homes in Kenya
304 | Chris Reynolds | A “Peek” into the Incredible Work Culture at KPMG and McKinsey
303 | Andrew MacGillivray | How to Build a Customer-Centric and Values-Driven Business
302 | Jamie-Lee Bongard | The Biggest Challenges Facing Real Estate Agents, and How to Overcome Them
301 | Nick Eaves | Leading With Humility
300 | John Cameron Interviews the Head Coach Chris Thomson
299 | Chris Chapman | An Incredible Career That Started with Student Works
298 | Luke Fenn and Devon Thomson | Inside The Student Works Management Program PART 4
297 | Zak Lefevre | From Student Works to ChargeLab
296 | Austin Trudeau | Maintain The School of Thought Across Any Different Situation
295 | Cade Savoy | The Secret to Becoming the Rookie Operator of Year
294 | Luke Den Tandt | From Student Works to Stromcore
293 | Alexandre Tashdjian | Put Some Small Actions to Make Big Things Happen
292 | Erin Josephy | The Importance of Self-Care for Entrepreneurs
291 | Jackson Butler | Lead From the Heart
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Reaching your Goals
Insights@work
The Wall Street Skinny
The Ken Coleman Show
Business Dad