The Business of Dentistry Podcast
Business:Management
Lisa shares her best practises on how to deal with complaints to prevent them from escalating. She discusses the importance of being prepared and how it is important to learn from any complaints you do receive to improve your practice procedures.
What you’ll hear:Preparing your practice for sale
Invest to impress when it comes to your practice
How to overcome fee objections and achieve the income your services deserve with Ashley Latter
Introducing Dental Training Consultants
How to make your reception first class
Business structures and managing your business partners
Factors to consider when selling your practice
Dental urgent and emergency care - the pinch point of the challenges facing dentistry
The digital revolution is coming, is dentistry ready?
40 years to go… why an exit strategy could ruin your business
Understand and improve the way you communicate with this NLP model
The latest developments in Employment and HR Law
Recent developments with buying and selling a practice in respect of NHS and CQC
How to handle sickness absence with Sarah Buxton
The language of influence and how to use it with Barry Oulton
Reflecting on the results of the 6th Confidence Monitor survey with Nigel Jones
Discussing the views of young dentists with Zahid Siddique
How to ask for referrals from Ashley Latter
Explaining the basics of marketing metrics with Myke Woollett
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