The Business of Dentistry Podcast
Business:Management
Lisa shares her best practises on how to deal with complaints to prevent them from escalating. She discusses the importance of being prepared and how it is important to learn from any complaints you do receive to improve your practice procedures.
What you’ll hear:How to attract patients on social media without spending big money
Discussing CSR with Mark Topley
Jasmine discusses what her generation think the future of dentistry looks like
Considering the options open to young dentists and the importance of having a career plan
Dr Banner explains what the BDA Benevolent fund is and how it works
Dev Patel talks to Les Jones about the latest NHS Confidence Monitor results
How to get your website working for you
Reducing the risk of complaints and litigation in practice with Simon Thackeray
A unique business model with David Houston
The Benefits of zoning your appointment book
The role of the entrepreneur in dentistry
Tony Kilcoyne considers the NHS Confidence Monitor results and what they mean for the future of NHS dentistry
Nigel Jones puts your NHS Burning Questions to a panel of experts
The latest changes to Employment Law
Understanding Employment Tribunals, Tribunal claims and the law
What are the prototype practices saying? Eddie Crouch explains
Reflecting on the results of the 5th NHS Confidence Monitor with Nigel Jones
Building up a successful private dental practice
How to sell effectively within a dental practice
Putting community at the heart of your business
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