Million Dollar Landscaper Podcast
Business:Entrepreneurship
Customer experience is the perception a customer has of a brand, based on the sum of all the interactions they have had with that brand. If a person's impression of your company is positive, they are more likely to recommend you to others and to become a repeat customer themselves.
This week, Scott and Kati discuss ways of creating a positive customer experience for your landscaping customers.
QUESTION —What are the best and worst customer experiences you can remember having? Let us know on our Facebook Page.
📒 Show Notes 📒
Our mission here at Million Dollar Landscaper is to help you grow a profitable landscaping business.
Here are the ways to work with us here at Million Dollar Landscaper:
⚡️PODCAST: Listen to the podcast https://www.milliondollarlandscaper.com/podcast
⚡️COURSES: Learn about our online courses at https://www.milliondollarlandscaper.com/academy
⚡️YOUTUBE: Check out our videos at https://www.youtube.com/c/MillionDollarLandscaper
Connect with Scott Molchan on Social Media:
Facebook: https://www.facebook.com/milliondollarlandscaper
Instagram: https://www.instagram.com/milliondollarlandscaper/
We would really appreciate it if you would leave us a review at: https://podcasts.apple.com/us/podcast/million-dollar-landscaper-podcast/id1367445237
TOOLS AND APPS WE RECOMMEND
-CompanyCam: The only app every contractor needs. Document your jobs. Communicate with your crews. Cover your company’s butt. Signup today and get 14 Days for Free and the first 2 months 1/2 off. https://t2m.io/bzbLFVF
-Jobber: Jobber is a mobile and online app that helps you organize your business and look professional. With Jobber, you can quote jobs, schedule your crew, invoice and get paid all in one place. Try it free today at http://mdl.coach/jobber
-busybusy: It’s the most reliable GPS time tracking app on the market. And the best part is, it was built for landscapers! Payroll is your highest variable cost on a project, so you better be tracking it. busybusy does that better than anyone else. So download busybusy today, and don’t forget to mention The Million Dollar Landscaper Podcast to get 3 free months." https://t2m.io/y4VZizo
-Cycle CPA: Accounting Services For The Green Industry & Service-Based Businesses, Bringing a business mind to accounting https://t2m.io/H4hkcEg
-SendJim: Do you need a marketing tool that just works? We recommend Send Jim. It's a tool that can put your marketing on autopilot. Signup today to receive a discount. https://t2m.io/UK7MxCM
This video is sponsored. Some links are affiliate links which means if you buy something, we'll receive a small commission.
#milliondollarlandscaper #scottmolchan #landscaping #landscapingbusiness #growyourbusiness #doitdirty #milliondollaracademy #startinglandscapin business2022 #landscapingsystems #growyourlandscapingbusiness #moreprofit #lessstress #milliondollarlandscape podcast #customerexperience
Disclaimer: Please see the link for our disclaimer policy for our videos and podcasts on the Million Dollar Landscaper Podcast and YouTube channels. https://www.milliondollarlandscaper.com/disclaimer
Are You Getting Ghosted? - MDL Episode 207
What Type of Leader are You? Proactive or Reactive?- MDL episode 206
Taming Your To Do List- MDL episode 205
Mindset of Breaking That 7 Figure Mark- MDL episode 204
How Time Tracking Can Help Landscaping Businesses Succeed- MDL episode 203
How to Find Your Landscaping Niche- MDL episode 202
Using AI to Help Automate Your Landscaping Takeoffs- MDL episode 201
The Ultimate Guide to SEO for Landscaping Companies- MDL episode 200
How To Make Your Team Meetings Suck Less- MDL episode 199
Do You Have a Scorecard in Your Business? Here’s Why You Should!- MDL episode 198
Why You Can’t Afford to Ignore Systems and Culture in Your Landscaping Business- MDL episode 197
Creating A Hassle-Free Hiring Process- MDL episode 196
Pricing Your Landscaping Services Using Labor Data- MDL episode 195
Why You Need to Track Your Marketing Performance- MDL episode 194
How important is a website for your landscaping business? - MDL episode 193-
Proven Strategies For Employee Retention (That Actually Work)- MDL episode 192
Clever Recruiting Tips to Win Over Top Talent- MDL episode 191
How To Recruit The Best Talent: Insider Tips- MDL episode 190
What’s More Important For A Landscaping Business - Profit or Cashflow?- MDL episode 189
Why Job Costing Is So Important In Your Landscaping Business- MDL episode 188
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