If you could draw your progress since January 2018 towards great care for every consumer of your services on a map, what would it look like? What would I see? A deliberate road to a clear destination, over which significant distance has been travelled? A meandering series of side-trips? A few break-downs when you’ve been stuck in one spot for a while and took a while to get going again? Or are you pretty much bogged down in the same place now as you were at the start of the year?
I've distilled the lessons from my research and working with hundreds of health and human services to identify the starting point for change. In this Part 1 of 2 these short Qualityclass videos (or audios) on accelerating your progress in 2019, I’ll show you one shift you can make that will get more positive engagement with staff in quality and compliance.
If you want to be able to say you made new standards and compliance requirements work more positively for your organisation; to point to significant progress with care and service quality; to show increased staff engagement; and demonstrate growth in your own leadership and role satisfaction.
Commit to the right shift in the way you currently do things, and you’ll be on the road to achieving this.
What I know for (almost) sure about...why standards don’t guarantee good care: QNews October 2022
What should your clinical governance framework tell you? :What I know for (almost) sure. QNews Sept #2 2022
How to tell if you’re falling down the weak clinical governance rabbit hole: What I know for (almost) sure. QNews September#1 2022
Why ’Happy Staff, Happy Consumers’ isn’t Working: What I know for (almost) sure. August #2
The Elephant in the Quality Room. What I know for (almost) sure QNews August1
QNews June1 What I know for almost sure about...which CG system makes the most difference.
Why your Quality Meeting is ineffective (and possibly dull.) QNews May2
Making Quality a Priority QNews May1
XQQQS Me! (2) What COVID-19 is teaching us about...Staying Motivated to Create Great Care
XQQQS Me! (1) What COVID-19 is teaching us about Leading Great Care
'Person-centred care from the inside out' with Glenda Gorrie PART 2
'Person-centred care from the inside out' with Glenda Gorrie PART 1
No Harm Done Podcast episode 10 - we made it!
Is your quality system getting you where you want to go? The one page quality system performance assessment tool.
No Harm Done Podcast Episode 3: Congratulations, You're a Quality Manager!
Ambulance Victoria's strategic approach to providing Best Ambulance Care for every patient
The quality of residential aged care:where to from here? - Maree Cameron Interveiw #1
Is 'consumer-centred care' what consumers really need - or want? - Maree Cameron Interveiw #2
How 525 days without a pressure injury changed a ward culture - Mel Wityk
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