Eric Friedman’s interest in aviation began at an early age. When he discovered life as an air traffic controller wasn’t everything he’d dreamed, he transitioned into an operations role at MSY, where he’s currently part of the concessions team. In the wake of the opening of the airport’s newest terminal and instituting a post-security pass system for non-ticketed guests to dine and shop in the airport, Friedman finds joy in providing a memorable and warm experience for all MSY guests, travelers and otherwise.
This is the latest in our series Ones To Watch.
This episode was recorded in the AXN Podcast booth sponsored by Tastes on the Fly at the 2020 Airport Experience Conference in Denver.
Ep. 103 - Christina Apatow, Founder, Fetchy Fox
Ep. 102 - Bethanie Nonami, CEO, Marley Nonami
Ep. 101 - Dr. Keith Aqua, Chief Medical Officer, Mile Hight Labs
Ep. 100 - Jason Paltzer, Concessions Operations Manager, Indianapolis International Airport
Ep. 98 - Meredith Genochio, Chief Operating Officer, Tastes on the Fly
Ep. 97 - Joya Kizer Clark, president & CEO, Casa Unlimited
Ep. 96 - Nick Crews, CEO, Crews Hospitality
Pam Dechant, senior vice president of concessions, Denver International Airport
Ep. 94 - Mori Russell, business development manager, Concessions International
Ep. 93 - Annabel Lawee, CEO and founder, Breeze
Ep. 92 - Crystal Browning, CEO & founder, Baggage Nanny
Ep. 91 - Ty Manegold, co-founder & president, ROAM Fitness
Ep. 90 - Jeff Taylor, senior properties administrator, Jacksonville Aviation Authority
Ep. 89 - Julie Melnick, founder, Sky Squad
Ep. 88 - Jordan Walbridge, co-founder, Gameway
Ep. 87 - Florence Brown, director of communications, Philadelphia International Airport
Ep. 86 - Leanne Andress, aviation business manager, Fort Lauderdale-Hollywood International Airport
Ep. 85 - Cynthia Yeung, robot evangelist
Ep. 84 - Ramon Lo, publisher, Airport Experience News
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