In this episode we're going to look at how incumbent utilities are re-inventing their digital infrastructures in response to the many changes that are happening throughout the energy system and in customers’ homes. In response to these changes, how are utilities going about transforming the way they interact with customers and wholesale markets through the redevelopment of their CRM and billing systems, or new digital platforms to offer innovative services into the market? What are the main challenges they need to overcome? And what are the experiences to date? Andy Bradley, Delta-EE Director is standing in for Jon Slowe, talking to Wytse Kaastra, Managing Director of Accenture.
Skills, human capital and the energy transition
The Dawn of a Customer Centric Revolution?
Lifting the lid on decarbonising gas in Great Britain
Shaping Energy efficiency: The Brussels Debate on heating appliances
The future of hydrogen distribution
Clean hydrogen: the top three trends
Net Zero Ventures with British Gas
Innovating in the PPA market
Turning heat pump interest into heat pump installations
In conversation with... Jannik Schall, 1KOMMA5°
Innovation in electricity distribution networks - a cellular, community approach
Takeaways from Europe’s leading heating exhibition
Market Monitor 2023 for Demand Side Flexibility
In conversation with.... Luigi Tischer, Ariston
Batteries go big in Great Britain
In conversation with...Tom Bean, ESB
In conversation with...Daniel Linden, Tibber
Green energy finance using energy insights
In conversation with... Nick Woolley, ev.energy
In conversation with... Christian Deilmann, tado
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