In this episode we're going to look at how incumbent utilities are re-inventing their digital infrastructures in response to the many changes that are happening throughout the energy system and in customers’ homes. In response to these changes, how are utilities going about transforming the way they interact with customers and wholesale markets through the redevelopment of their CRM and billing systems, or new digital platforms to offer innovative services into the market? What are the main challenges they need to overcome? And what are the experiences to date? Andy Bradley, Delta-EE Director is standing in for Jon Slowe, talking to Wytse Kaastra, Managing Director of Accenture.
Insights from EV Charging in Norway
In conversation with Joris Jonker: scaling a business, investment and growth
EV Charging: how to solve the on-street challenge?
Hydrogen boilers: how much of a challenge?
New Energy - What do customers think?
Hydrogen implications for gas network operators
Unlocking the opportunity for residential flexibility
All I want for (a new energy) Christmas is...
Shell, their net zero ambition, and decarbonising heat
Life as a new entrant energy retailer in the energy transition
A spotlight on hydrogen in Scotland
In conversation with Arjan van der Eijk, CEO of innogy eMobility Solutions GmbH
Venture Capital Firms: opportunities from the energy transition
The Debate: Who will win the battle for the EV customer?
How to connect and communicate with connected home assets
How is Artificial Intelligence (AI) being used in the energy transition?
How is Heat as a Service emerging in the European heating market?
Energy retailers' perspective on home energy management
The role of policy and regulation in the energy transition
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