Doug Eichhorn, Vice President of Change Enablement at Whole Foods Market has extensive retail experience with over 25 years in various leadership roles. He is both BMI and Prosci certified. Doug joins host Justin Lake to discuss what frontline workers are going through and some of the challenges they face, like the rapid pace of changing information.
Takeaways
Quote of the show:
0:38 “I think one of the biggest challenges they face is giving those team members that desk-less workforce enough time to absorb the changes that are coming down.
So many times there are multiple originators of work or multiple originators of change requests to that team and team member that they just don't get enough time to actually absorb the change and be able to process through what it means to them, how it impacts their day to day, what it means to do work differently before the next change is hitting them all.”
Links
Ways to Tune In:
Meeting the Underserved - Episode #104 - Chris Bond - Part2
Meeting the Underserved - Episode #103 - Chris Bond - Part 1
Making Your Solution Scalable - Episode #102 - Adam Roesner
Asking The Right Questions - Episode #101 - Maria Feay
Designing the Right Training - Episode #99 - Amanda Fullbright
Back to the Trenches - Episode #98 - Meg Vrabel
Tailoring Learning and Development - Frontline Innovators - Episode #097
Serving A Greater Purpose - Frontline Innovators - Episode # 096
Lead with Emotions - Frontline Innovators - Episode # 095
Working on a Spectrum - Frontline Innovators - Episode #094
Solving Problems - Frontline Innovators - Episode # 093
Designing for Membership - Frontline Innovators - Episode # 092
Using Technology to Your Advantage - Frontline Innovators - Episode # 091
Being the Bridge - Frontline Innovators - Episode # 090
Driving Change Forward - Frontline Innovators - Episode # 089
Skill vs Will - Frontline Innovators - Episode # 088
Avoiding Resource Depletion - Frontline Innovators - Episode # 087
The Barriers to Change - Frontline Innovators - Episode # 086
Keeping Up the Pace - Frontline Innovators - Episode # 085
Apply, Change and Solve - Frontline Innovators - Episode # 084
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