Doug Eichhorn, Vice President of Change Enablement at Whole Foods Market has extensive retail experience with over 25 years in various leadership roles. He is both BMI and Prosci certified. Doug joins host Justin Lake to discuss what frontline workers are going through and some of the challenges they face, like the rapid pace of changing information.
Takeaways
Quote of the show:
0:38 “I think one of the biggest challenges they face is giving those team members that desk-less workforce enough time to absorb the changes that are coming down.
So many times there are multiple originators of work or multiple originators of change requests to that team and team member that they just don't get enough time to actually absorb the change and be able to process through what it means to them, how it impacts their day to day, what it means to do work differently before the next change is hitting them all.”
Links
Ways to Tune In:
Building a Roadmap - Frontline Innovators - Episode # 063
Preparing for Change - Frontline Innovators - Episode # 062
Strategic Planning - Frontline Innovators - Episode # 061
Partners in Digital Change - Frontline Innovators - Episode # 060
Leading the Effort - Frontline Innovators - Episode # 059
Resilient Data - Frontline Innovators - Episode # 058
Willingness to Change - Frontline Innovators - Episode #057
Rising to the Challenge - Frontline Innovators - Episode # 056
Part of the Puzzle - Frontline Innovators - Episode # 055
Connecting Through Change - Frontline Innovators - Episode # 054
Measuring Success - Frontline Innovators - Episode # 053
The Most Important Link - Frontline Innovators - Episode # 052
Reflecting on the Frontline - Frontline Innovators - Episode # 051
Change Champions - Frontline Innovators - Episode # 050
Change Curve Management - Frontline Innovators - Episode # 049
Vibration Analytics - Frontline Innovators - Episode # 048
Collecting Data - Frontline Innovators - Episode # 047
Part of the Process - Frontline Innovators - Episode # 046
Embracing Change - Frontline Innovators - Episode # 045
Sending the Right Message - Frontline Innovators - Episode # 044
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