Doug Eichhorn, Vice President of Change Enablement at Whole Foods Market has extensive retail experience with over 25 years in various leadership roles. He is both BMI and Prosci certified. Doug joins host Justin Lake to discuss what frontline workers are going through and some of the challenges they face, like the rapid pace of changing information.
Takeaways
Quote of the show:
0:38 “I think one of the biggest challenges they face is giving those team members that desk-less workforce enough time to absorb the changes that are coming down.
So many times there are multiple originators of work or multiple originators of change requests to that team and team member that they just don't get enough time to actually absorb the change and be able to process through what it means to them, how it impacts their day to day, what it means to do work differently before the next change is hitting them all.”
Links
Ways to Tune In:
Aligning Technology with Business - Frontline Innovators - Episode # 023
Getting Through the Change Cycle - Frontline Innovators - Episode # 022
Heroes within a Pandemic - Frontline Innovators - Episode # 21
The People Side of Change - Frontline Innovators - Episode # 20
The Workers are the Solution - Frontline Innovators - Episode # 19
Change Whiplash - Frontline Innovators - Episode # 18
Change Saturation - Frontline Innovators - Episode # 17
The Swinging Pendulum- Frontline Innovators - Episode # 16
Breaking In New Work Technology - Frontline Innovators - Episode #015
Mending the Learning Gap - Frontline Innovators - Episode # 14
Change: Inevitable, Not Easy - Frontline Innovators - Episode # 13
Making Change Work - Frontline Innovators - Episode # 12
Innovating for Successful Change - Frontline Innovators - Episode # 11
Creating Successful Teams - Frontline Innovators - Episode # 10
Sea of Change - Frontline Innovators - Episode # 9
Solving Disconnects - Frontline Innovators - Episode # 8
Putting it Together - Frontline Innovators - Episode # 7
Thinking Outside Four Walls - Frontline Innovators - Episode # 6
The Other Side of Modern - Frontline Innovators - Episode # 5
Understanding the Frontline Workforce - Frontline Innovators - Episode # 4
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