Join Ads Marketplace to earn through podcast sponsorships.
Manage your ads with dynamic ad insertion capability.
Monetize with Apple Podcasts Subscriptions via Podbean.
Earn rewards and recurring income from Fan Club membership.
Get the answers and support you need.
Resources and guides to launch, grow, and monetize podcast.
Stay updated with the latest podcasting tips and trends.
Check out our newest and recently released features!
Podcast interviews, best practices, and helpful tips.
The step-by-step guide to start your own podcast.
Create the best live podcast and engage your audience.
Tips on making the decision to monetize your podcast.
The best ways to get more eyes and ears on your podcast.
Everything you need to know about podcast advertising.
The ultimate guide to recording a podcast on your phone.
Steps to set up and use group recording in the Podbean app.
Join Ads Marketplace to earn through podcast sponsorships.
Manage your ads with dynamic ad insertion capability.
Monetize with Apple Podcasts Subscriptions via Podbean.
Earn rewards and recurring income from Fan Club membership.
Get the answers and support you need.
Resources and guides to launch, grow, and monetize podcast.
Stay updated with the latest podcasting tips and trends.
Check out our newest and recently released features!
Podcast interviews, best practices, and helpful tips.
The step-by-step guide to start your own podcast.
Create the best live podcast and engage your audience.
Tips on making the decision to monetize your podcast.
The best ways to get more eyes and ears on your podcast.
Everything you need to know about podcast advertising.
The ultimate guide to recording a podcast on your phone.
Steps to set up and use group recording in the Podbean app.
Valentina, Greg and Chhavi Singh discuss various methodologies of collecting and analysing customer feedback data. We also speak about the current technological advancements creating actionable insights to improve your customer experience strategy.
For more information, connect with Chhavi Singh on LinkedIn - https://www.linkedin.com/in/chhavi-singh/ or visit his company website - https://www.viwoai.com/
01:42 - Organisations fail to create actionable customer feedback insights I 04:06 - Recognising cultural differences I 08:52 - What is a complaint? I 12:52 - Measuring brand perception I 15:32 - Limitations of prompted feedback I 20:13 - Customer feedback automation I 24:03 - Current trends and future AI capabilities I 30:33 - Gaining competitive advantage
The next gen banking experience part 2 (RBR BT20)
The next-gen branch experience part 1 (RBR BT20)
Karen Clinkard on employAGILITY and using data to improve CX
Can retailers reconnect with their customers?
The future of retail
Carly Lake on getting results when working remote
Howard Brown on the new retail banking experience
Linking Kids for a better future
CEO Javier Perdices on healthcare digital transformation [Es]
CEO Cinde Dolphin on patient centricity
Richard Hadden on how employee engagement influences your profits
WFH - Alex & Liza on CSR, Sustainability and the new high street
WFH - Stuart Fearn on optimising your branch network during COVID-19
WFH - Charlene Li on Disruptive Leadership
WFH - Staying healthy at home with Jess Rieger
How can retail maintain a good customer experience remotely?
How can the test drive experience be improved?
The placement experience at ACF Technologies
How can telecoms optimise the retail experience?
How can banks tackle large queues?
Join Podbean Ads Marketplace and connect with engaged listeners.
Advertise Today
Create your
podcast in
minutes
It is Free
The Russell Brunson Show
Right About Now with Ryan Alford
Expert Intelligence with Paul Estes
Velvet Rope Playbook
Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold