If we learned anything during the pandemic, it's that "Normal" is a setting on a dryer.
We've been adjusting, reinventing and pivoting for two years–Now our customers are demanding more... They need to trust the people they do business with.
The Digital Conversationalist, Andrea T. Edwards will uncover some key strategies to empower your team to delight and enthrall your customers, leveraging their voice on Social Media.
ABOUT ANDREA
Andrea T Edwards, CSP, The Digital Conversationalist, is a globally award-winning B2B communications professional, who works with the world’s largest companies on the transformation needed to maximize business growth in our digital future.
A change agent, provocateur, author, passionate communicator and social leader, Andrea is all about helping businesses understand how they can empower employees to delight customers, grow personal career opportunities and build brand success.
Andrea’s book – Uncommon Courage – is a deeper reflection on life, plus an invitation to courage, so we can tackle the biggest issues the world is facing, together.
Her first book ‘18 Steps to an All-Star LinkedIn Profile’ is on two Book Authority’s listings as the ‘100 Best LinkedIn Books of All Time’ and ‘22 Best New LinkedIn eBooks To Read In 2021 and 2022.’
Connect with Andrea
https://uncommon-courage.com/
LI: https://www.linkedin.com/in/andreatedwards/
FB: https://www.facebook.com/groups/uncommoncourageaninvitation
IN: https://www.instagram.com/uncommonandrea/
TW: https://twitter.com/AndreaTEdwards
YT: https://www.youtube.com/c/AndreaTEdwards
Listen to her Podcast
Her book Uncommon Courage, An Invitation is available on Amazon
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About Your Host, Marc HaineNeed to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Adopting a New Attitude to Drive Sales Success in the New Era with Steve Knapp
5 Keys to Social Media Success: What You Need to Know to Succeed with Brittany Miller
Beware of Service Fatigue Before You Actually Cripple Your Team with Laurie Guest
How to Take Advantage of Customer Programs and Make them Work for You with Dana Alvarenga
Using Customer Service to Beat Out the Great Resignation with Marc Haine
The 5 Disciplines of Abundance: How to drive your life forward with Mike Zeller
Leveraging Positive Psychology to Spark Brilliance in Your Organization with Jackie Insinger
Finding Your Groove with Jean Howard
Unlock the 8 Key Strategies to Significantly Impact Revenues and Profits with River Corbett
Uncovering Delegation Best Practices that Make You a More Effective Leader with Bill Ringle
Creating a Productive Remote-Working Culture with Liam Martin
Uncovering The Difference Between Customer Service and Customer Experience with Marc Haine
How to Actually Overcome Your Limitations to Make Amazing Gains in Business with Alicia Cramer
How to Take the Plunge, Transitioning From Employee to Entrepreneurship with Christine Campbell Rapin
How To Discipline Staff with Kindness and Empathy with Marc Haine
Becoming a People-Centric Leader with Kristen Harcourt
The Post_Covid Customer with Marc Gordon
How to Market Your Business: The Problem with Prospects with Marc Haine
How to Use a Growth Mindset to Lead Your People with Rick Denley
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