Central Line: The AAHA Podcast
Education
Few people know the world of veterinary medicine better than Debbie Boone, BS, CVPM. In her new book, Hospitality in Healthcare, Debbie makes connections between a “hospitality mindset” (Debbie grew up in the restaurant business) and the wellbeing of veterinary teams. By considering our clients’ experiences, including “zooming out” when needed and taking a hard look at our own biases, we can meet their needs, create real connections, and be happier at work—even on the hard days.
Get your copy of Hospitality in Healthcare and learn more about Debbie, her podcast, The Bend, her other publications, and where she’ll be speaking at her website, debbieboonecvpm.com.
Missed Debbie’s first episode of Central Line? Find it here.
Central Line and Hospitality in Healthcare are generously supported by CareCredit and Pet’s Best.
Wish you could watch these conversations? Catch Central Line on YouTube.
Got something to say? We’re always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.
This episode was produced by Clear Contender LLC with generous support from CareCredit.
This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions.
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