Communication skills are invaluable yet often overlooked. In this episode, Susan sits down with Matt Heinz, President of Heinz Marketing Inc. He's an established podcaster and marketing leader. They discuss practical ways we can become better communicators by creating and sharing our stories. They explore how opening up builds connection and trust—when we lead with vulnerability, we grant others permission to do the same. The resulting environment fosters mutual understanding between all personality types, whether analytic experts or creative collaborators. Matt and Susan examine how to reframe experiences from our past into bite-sized stories that offer wisdom. Gathering these over time not only boosts our own confidence but allows us to celebrate shared experiences with others. The ability to craft compelling stories makes communicating easier and more effective. This speaks volumes to HR facilitating healthier office cultures. Ultimately, honing our storytelling skills allows us to bridge divides and bond teams together. Tune into this insightful episode to gain tangible tools for improving how you communicate through personal stories.
A quote from Matt that speaks volumes about him:
The Two-Way Interview with Mark Donnigan
Correcting the Disconnect in Your Customer Service
Vetting Your Network Security Vendor and Locking It Down.
Time for Security Review to Continue #WFH or Hybrid
What you need to know before going after an International or Global Market
What if the old audience is still enjoyable, but not as profitable?
No lead should be ignored, but not all leads should be sold to.
Keeping Your Event Attendees Engaged and Wanting More
Tucking Away Emotion to Build Your Invincible Brand
Crisis Readiness Equals Freedom - 3 Steps
Generate Revenue From All of Your Passions
Get out of your way and create a successful business.
Corinne McCormack - How to launch a multi-million dollar business.
Typos on your site can cost you money - tips to fix it.
Online Reviews - why you need them, where to find them and how to respond.
Which comes first - the why or the how in the first presentation?
When your voice drives the sale away before it started.
When to outsource sales training to jump start growth.
Decision Makers Have Disabilities.
5 Tips to Whale Hunting for Global Accounts
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Right About Now with Ryan Alford
The Marketing Secrets Show
The Agile Brand™ with Greg Kihlstrom
B2B Agility™ with Greg Kihlström
eCommerce Fastlane: Shopify Experts Share Strategies for Acquisition, Conversion, Retention | Grow Your Shopify Store with DTC Marketing Tips