We're joined by Chris Longo, Director of Customer Success at Varicent. Varicent is the industry leader in Sales Performance, Sales Planning and Incentive Compensation Management software. Chris leads a team of Enterprise Customer Success Managers (CSM) and he shares the attributes he looks for that indicate a person will be a GREAT CSM. You also need to hear how Chris trains his team to improve in an area CSMs need the most development!
Chris's Revenue Rules:
Connect with Chris on LinkedIn: https://www.linkedin.com/in/chrislongovaricent/
Where you can listen:
Qualified Marketing Leads Still Matter- The Revenue Hustle #16 - Mallory Lee
Speaking Your Customer’s Language - The Revenue Hustle #15 - Darshan Jain
Marketers can run Sales Teams and be CRO - The Revenue Hustle #14 - Rebecca Grimes
The Future Of SDRs - The Revenue Hustle #13 - David Dulany
Unlocking Growth at Professional Service Firms - The Revenue Hustle #12 - David Ryan
Mistakes CMOs make that get them FIRED - The Revenue Hustle #11 - MarkTack
Sales Reps Are More Important Than Marketing Channels - Gaurav Harode - The Revenue Hustle #10
Aligning Marketing With Finance - Cody Ward- The Revenue Hustle #9
Bubble Wrap the Customer Experience - Jen Spencer- the Revenue Hustle #8
Accounts are Where Marketing & Sales Meet- Jessica Dodson- the Revenue Hustle #7
Growing Channel Revenue Requires Defined Partner Roles- Heather Tenuto- The Revenue Hustle #6
Executing Account Based Marketing- Russ Gould-The Revenue Hustle #5
Successful Campaigns are Co-Created by Marketing & Sales -Margaret Irons- The Revenue Hustle #4
F the Funnel and Emphasize the Customer Experience -Jeff Pedowitz- The Revenue Hustle #3
How COVID-19 has changed B2B Selling - Lorin Coles -The Revenue Hustle #2
How to Align Marketing with Sales - Christine Hunter - The Revenue Hustle #1
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