Waste No Day: A Home Services Motivational Podcast
Business:Entrepreneurship
Get ready to be inspired by the founder of NexGen, Ismael Valdez, as he joins us on this episode of Waste No Day Podcast. Originally planning to discuss productivity, we shift the focus to the importance of creating a great work culture. Ismael shares his journey from being kicked out of his house at 17 to building a multi-million dollar company. He emphasizes the significance of employee satisfaction and how it can lead to increased revenue. Fear should not stop you from making decisions, and even slow times can be overcome with consistent marketing efforts. Learn from their mistakes of growing too fast and not knowing their numbers, and the importance of reinvesting back into the business.
Here's a breakdown of what to expect in this episode:
About Ismael Valdez:
Ismael Valdez is a man on a mission. As the owner of the #1 HVAC Company in Southern California, NexGen has grown to become an impressive family-owned and operated HVAC business by sticking to the basics… Superior customer service, data efficiency, and a highly-trained staff of technicians and contractors.
Ismael Valdez’s journey started as a young aspiring HVAC technician over 15 years ago, and he hasn’t forgotten his roots. Valdez believes in the family unit and treats every customer like they are part of his own. His continued commitment to fairness and dedication to core values has helped his business grow exponentially. It is undeniable that Valdez has made an impact on the HVAC industry. His drive to continually improve services and customer care, along with the support of his NexGen family, has led to an additional 10 locations across Southern California.
Connect with Ismael Valdez on…
Website: https://nexgenairandplumbing.com/
LinkedIn: https://www.linkedin.com/in/ismaelvaldez/
Connect with Waste No Day!
Website: https://www.wastenoday.com
Facebook: https://www.facebook.com/profile.php?id=100064230695791
Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ
Organization That Works For You - Special Guest: Steven Murphy with Benjamin Franklin Plumbing
Tough Conversations - Special Guest: Ted Schnettler with One Hour Heating and Air Conditioning
The Excellent Electrical Safety Inspection - Special Guest: Dustan Rohrer with Mister Sparky Electric
Passionate Customer Service - Special Guest: Mike Sheftz with Team Believe
The Excellent Plumbing Inspection - Part 2 - Special Guest: Ed Gehman
The Excellent Plumbing Inspection - Part 1
Killer Culture or Culture That Kills - Part 2 - Special Guest: Todd Helm
Killer Culture or Culture That Kills - Part 1
The Excellent AC Tune-Up - Part 2 - Special Guest: Steve Alwine
The Excellent AC Tune-Up - Part 1
Cutting the Confusion Out of Communication - Part 2 - Special Guest: Mike Vavreck
Cutting the Confusion Out of Communication - Part 1
Riches in Niches: Surge Protection - Part 2 - Special Guest:Jamie Mellinger
Riches in Niches: Surge Protection - Part 1
Riches in Niches: Service Agreements - Part 2 - Special Guest: Traci Martin
Riches in Niches: Service Agreements - Part 1
Riches in Niches: Sewers and Drains - Part 2 - Special Guest: Paul Francis
Riches in Niches: Sewers and Drains - Part 1
Riches in Niches: Indoor Air Quality - Part 2 - Special Guest: Dave Landis
Riches in Niches: Indoor Air Quality - Part 1
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