1 | EP #41 – Creating a Customer Service Culture with Micah Solomon 2020-03-15 |
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2 | EP #40 – Crisis Readiness for the Hospitality Industry 2020-01-24 |
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3 | EP #39 – The Power of Moments with Author Chip Heath 2017-10-03 |
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4 | EP #38 – Legal Rights and Responsibilities of the Innkeeper 2017-07-18 |
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5 | EP #37 – An Open and Shut Case for Cleaning Guest Rooms 2017-07-06 |
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6 | EP #36 – AHLA’s Hotel GM of the Year, Craig Poole 2017-06-21 |
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7 | EP #35 – Secrets to Running an Award Winning Hotel 2017-06-06 |
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8 | EP #34 – Celebrate Service Week at IHG with Jon Wakeman 2017-05-22 |
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9 | EP #2 – Preparing for Hurricane Season 2017-05-19 |
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10 | EP #33 – Rocco Bova Shares Career Advice for Aspiring Hoteliers 2017-05-09 |
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